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Dina Santos
Dina Santos at South Shore Hyundai

Dina Santos

SERVICE ADVISOR

South Shore Hyundai

360 West Sunrise Highway
Valley Stream, NY 11581

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4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Dina Santos

July 28, 2026

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Employee Rating

I brought a car for the problems with charging system. It took 7 hours to receive the results of diagnostic which said that all is working. I asked to recheck using my charging system located in the back More

by mryvkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler

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Jul 28, 2026

South Shore Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please reach out to us directly. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 25, 2026

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Very helpful ,efficient , understanding. to the situation.. The wait time was quick and thorough no complaints More

by JAHAHN1121
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Service Time
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Recommend Dealer
Yes
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Jul 25, 2026

South Shore Hyundai responded

It’s great to hear that Dina and our team could address your needs quickly and thoughtfully. We’re glad the wait was brief and the service thorough. We appreciate you choosing us for your Hyundai and hope to assist you again soon.

July 24, 2026

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Employee Rating

Well run. Pleasant people. Runs on time appointment. Work seems to be good with experience people More

by fromaposner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

South Shore Hyundai responded

Thanks for sharing your feedback. We’re glad our service process ran smoothly, with friendly staff and a timely Hyundai appointment. It’s wonderful to know our experienced team handled everything to your satisfaction.

July 22, 2026

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as always staff is friendly and knowledgeable, waiting area is clean and comfortable. wait time can be excessive. More

by IDLEBLUE323
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

South Shore Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at South Shore Hyundai.

July 20, 2026

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Everyone one that I talked to was professiona And Curtis helping me and andwering every question I asked More

by Gadelano123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Betts, Derrick Jordan, Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler , Damion Hunter

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Jul 20, 2026

South Shore Hyundai responded

Thank you for the 5-star review. We’re pleased our team provided professional support and answered every question during your Hyundai Tucson service. We appreciate you bringing your vehicle in and look forward to assisting you again.

July 20, 2026

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Employee Rating

Great team work Staff meets requirements Great compliments for us Friendly and safe environment Everything went well I enjoy my waiting on time More

by allwoodsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler , Damion Hunter

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Jul 20, 2026

South Shore Hyundai responded

Thank you for highlighting our team’s collaboration and the friendly, safe atmosphere during your Hyundai service. We’re glad the wait time met your expectations and that everything went smoothly. Please let us know whenever you need our help again.

July 19, 2026

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My free service didn’t include tire rotation and they asked $70 extra. All the people who receive the car for service had an intimidating demeanor. Seemed like I was entering Fort Knox. More

by HARSHAKW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

South Shore Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 19, 2026

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Great service respectful professional on time dependable. Thank you for bringing there for us. Clean and courteous More

by AJLV2105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler , Damion Hunter

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Jul 19, 2026

South Shore Hyundai responded

It’s great to hear your Hyundai Tucson received respectful, on-time service in a clean and courteous environment. Isiah and our technicians appreciate you noting our dependable and professional approach. We look forward to welcoming you back.

July 14, 2026

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Employee Rating

I was able to drop off my vehicle the day before my appointment and was able to get back my vehicle withing a timely fashion. More

by CBHILL2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2026

South Shore Hyundai responded

Thank you for the five star rating. We’re glad Dina could arrange an early drop-off for your Palisade and return it promptly. We appreciate you choosing Hyundai for your service.

July 13, 2026

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Employee Rating

The service team at South Shore are great and professional. They quickly diagnosed the problems with my horns and ordered the replacements. Great service always. More

by DANDREWS721.DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Zeeshan Hassan, Frank Carrasso, Lisa Santoro, Darius Butler , Damion Hunter

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Jul 13, 2026

South Shore Hyundai responded

It’s great to hear our service team handled your Hyundai’s horn issue with professionalism and efficiency. We appreciate you recognizing how quickly we ordered the replacement parts. We look forward to assisting you again.

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