Dealer Reviews
Cars for Sale
Dealer Log In
Dina Santos
96 Reviews
96 Reviews
Write a Review
96 Reviews of Dina Santos
November 02, 2026
Hidden oil change charges . .$185 for oil change and tire rotation is diabolical to say the least .$185 for oil change and tire rotation is diabolical to say the least More
by ciochm
Verified CustomerOther Employees Tagged: Isiah Washington
November 01, 2026
Overall the car experience is nice. But the actual customer service sucks. First of all if your car has trouble and it needs to stay they don’t have loner cars available! So you have to But the actual customer service sucks. First of all if your car has trouble and it needs to stay they don’t have loner cars available! So you have to uber. Then you have to previously book a loner car…. Which how would you know before hand if you don’t know if the trouble is enough to leave the car. Then they can’t assist you there. I was told you call a service number for Hyundai and If they are available to offer a loner car then you can get one. That’s terrible and inconvenient. Mazda would never 😩 which makes me sad because i moved onto Hyundai for the “mom car experience”. Then if you have complimentary service i feel like they treat you as such; poorly because the service is covered…. I received better service the one time i came in and was told to pay but ending up opting out and getting the stuff done on my own. The rates are ridiculous. I needed something replaced and it was twice the amount not including the labor. But ending up getting the piece less than half the price and clipping it in myself…. I understand everything cost. But be reasonable with the prices and the service. Honestly i dislike coming to be serviced and have waited til the very last minute just to not deal with the energy. Not to mention my husband is a mechanic but he doesn’t work on my car because it’s a lease. I brought up an issue and was then told car is working to best capacity… but the car feels the same giving the same issue that it didn’t have before. I also advised that i may have a nail in the tire. And it was not acknowledged nor addressed. It’s was overall poor and that sucks to say. More
by DANIELLEHANCE
Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler
October 16, 2026
I waited over 2 hours for someone to come and let me know that my car needs a new engine, A loaner car wasn’t available until the next day. that my car needs a new engine, A loaner car wasn’t available until the next day. More
by CHEFJOZEF41
Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler
October 07, 2026
did not solve my problems, would not acknowledge my extended warranty which i bought from this dealer extended warranty which i bought from this dealer More
by UNITEDMUTUAL
Other Employees Tagged: Isiah Washington, Peter Ikariou, Angelina Parag, Darius Butler
October 06, 2026
5 1/2 hrs is ridiculous wait time for regular service. Won’t come back Won’t come back More
by EASY926
Other Employees Tagged: Isiah Washington, Peter Ikariou, Darius Butler
October 06, 2026
The service was never completed. I arrived on time as scheduled, but I was informed that because the Diligent Max Protection office was closed, they were unable to submit a claim for I arrived on time as scheduled, but I was informed that because the Diligent Max Protection office was closed, they were unable to submit a claim for the service. I was told that I would need to reschedule for another day, Monday through Friday, which means I will have to take additional time off from work to accommodate the appointment. I am very disappointed and frustrated with this situation, especially since I arrived as scheduled and was prepared to have the service completed. I would appreciate it if, during my next visit, the maintenance service could be expedited and completed without any further issues or delays related to my Diligent Max Protection Plan. More
by rodney.evelyn
