Ezra went above and beyond to get my family into a bigger vehicle. In the end he found a way to get me where I wanted to be on my payments and he didn’t stop till I was completely satisfied with the numbers...
Other Employees Tagged:
They repaired the issue timely. Received a rental while it was in the shop. No other issues since it’s been repaired. Sales had good service
"Just WOW. what a experience... 5 stars"
Wow. What a pleasant experience... not only was the services department great. But sales dept was even better. I had no intentions in buying a 2nd vehicle but I sure did leave with one...
Thank u Cory Andruzzi for making me a heck of a deal ... will definitely recommend this dealership to others
"Awesome used car buying experience"
I started my interaction with Access Ford with an On-line inquire. Cynthia Aparico was my contact.
After a few exchanges we made an appointment to test drive a vehicle.
I had a price in mind and it was an easy negotiation to get to that price. Luke Person treated us with great respect.
Israel Nanez handled the finance. Access also found us a rate better that my credit union, a first.
I am one who does not care for extended warranties and such. Israel explained them and did not pressure us, or hard sell. They did have some good offers. Most may want to take advantage of.
A bonus that no other dealer we shopped offered was a dealer warranty. Not just the remainder of factory, but one that ensures we will be happy with the vehicle after we drive it off the lot.
The only time i had a better buying experience, is when I knew the owner of a GM dealership.
"Low Stress, friendly service."
Overall a very nice experience with purchasing a new Ford. Only complaints are the initial low Trade-In offer for my used vehicle and the automatic charge for window tinting, scotch-guarding, and nitrogen tires. I was offered a better trade-in at another Ford dealership, but Access Ford later matched it. The $795 fee for window-tinting and nitrogen tires was an option I did not want and wasn't advertised on their vehicle pricing online.
Our Salesman, Fabian, was very friendly and professional during the entire process. My wife and I enjoyed his candor and attitude. He didn't push us to "buy now!" after our first test-drive and didn't hassle us when we initially couldn't come up with an agreed-upon trade-in value for my used vehicle. The F&I manager, Israel, was very friendly and patient while my wife and I finished the paperwork with him. He was not overly pushy when discussion of extended-service/warranty plans commenced.
The negotiation and financing process was the most stress-free in a car dealership I've ever experienced. Their Ford Fiesta's were much better priced (lower by over $2000) than their local competitors (AutoNation and Sames).
I highly recommend Access Ford and Fabian to anyone looking at a Ford or Lincoln.
"Great Buying Experience"
New what I was looking for when I arrived. Greeted when I came in the door and paired up with a salesman right away. Negotiation was not pressured and well received. Found the vehicle I specified at another dealership. Access Ford brought the vechile to their location and breezes through financing and out the door. Service department looked friendly with four desk agent waiting to help. I have not neede service as yet, but confident in their abilities.
- DONNA SUE
I WOULD HIGHLY RECOMMEND ACCESS FORD TO EVERYONE. RALPH SALDANA IS VERY HONEST AND PROFESSIONAL AND EVERYONE THERE WAS VERY HELPFUL. WE HAVE PURCHASE THREE VEHICLES WITH RALPH WITHIN A YEAR. WE WOULD NOT GO ANY WHERE ELSE. DONNA SUE
"Outstanding team "
From the salesman Steve to the sales manager on to finance outstanding team. They worked with me and different financial institutions to get the deal done that I was happy with.
See them 1st or see them 2nd but see them BEFORE YOU BUY your next car or truck.
Honest fair and open great team! Mike, Steve and Israel
"Best Warranty Ever!! (and Great Burgers too)"
We happened to show up on Customer Appreciation Day at Access Ford. Aside from the awesome burger, the team worked with us to get the Perfect Vehicle and a Warranty that worked best for the vehicle at the best cost to us. We feel confident in the purchase we made and will go back to Access every time.
"Great experience. Fair and honest people. "
I was treated fairly and was given great customer service. My salesman Jack did an excellent job of helping me find the right truck for me at the right price. I would highly recommend him to anyone that is looking to purchase a new vehicle.