Ivan Ceniceros
Ivan Ceniceros at Mercedes-Benz of Palm Springs

Ivan Ceniceros

Service Manager

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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With over 23 years of experience in the automotive industry, Ivan Ceniceros brings seasoned leadership and a passion for performance to his role as Service Manager. Known for his commitment to excellence and customer satisfaction, Ivan ensures every vehicle receives the highest level of care and precision our clients expect. A dedicated automotive professional, Ivan’s appreciation for engineering and performance is reflected in his favorite model, the E63 AMG Wagon, a perfect blend of luxury and power. His extensive background in service leadership allows him to cultivate a team focused on efficiency, transparency, and an elevated ownership experience. Outside of the dealership, Ivan enjoys golfing, cooking, and hosting family BBQs, always making time to prioritize what matters most - family.

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2 Reviews of Ivan Ceniceros

May 24, 2026

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Employee Rating

Ivan and Jenna were amazing. they knew how important it was for me to get my car back at a certain time and they literally hustled and made it happen. I was so grateful and im More

by Chris Leavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Paine

May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Chris, for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Ivan and Jenna provided such attentive and dedicated care during your visit. Going the extra mile to accommodate our customers’ schedules and deliver a seamless Mercedes-Benz service experience is always our goal, and we truly appreciate your kind words and support!

May 09, 2026

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Employee Rating

The prices for service are the highest I have ever experienced in 40 years of owning Mercedes’ More

by Barbell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Duncan Emmons , Michael Labrecque, Jason Reception & Loaner Car distribution

May 18, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your feedback and for your continued loyalty to the Mercedes-Benz brand over the years. We understand your concerns regarding service pricing and appreciate you taking the time to share your perspective. Providing high-quality Mercedes-Benz service, factory-trained expertise, and genuine parts is extremely important to us, and we value your honest feedback as we continue working to deliver the best possible ownership experience at Mercedes-Benz of Palm Springs. Please reach out to our General Manager, Mark Campagnano, at (760) 957-6077 to continue the conversation about pricing and your overall experience.

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