Jenna Paine
Jenna Paine at Mercedes-Benz of Palm Springs

Jenna Paine

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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5.0
17 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

38 yrs, 5 mos

5.0

17 Reviews

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17 Reviews of Jenna Paine

June 10, 2026

Dealership Rating
Employee Rating

Jenna Payne is a huge asset to Mercedes of Palm Springs. She is knowledgeable, courteous, and efficient!! More

by mam6549
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind review. We're delighted to hear Jenna Payne provided such knowledgeable, courteous, and efficient service. She is indeed a valued member of our team, and we're grateful for your recognition of her efforts. Thank you for choosing Mercedes-Benz of Palm Springs, and we look forward to serving you again in the future.

June 09, 2026

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Excellent response to all of my service questions and needs! Axsprvisl thanjsvto ServucecAdvisor Jenna Payne More

by kencantamout
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Jenna Payne provided excellent service and was able to assist with all of your service questions and needs. Delivering knowledgeable, responsive, and professional customer care is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

June 05, 2026

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Good customer service and courteous thank you 😀 disappointed with the charge of the tire service More

by silviagarcia0416
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Silvia, for your 5-star review. We're pleased to hear that you received courteous and professional customer service from our team at Mercedes-Benz of Palm Springs. We also appreciate your feedback regarding the tire service charge. Customer input is valuable as we continually work to provide the best possible experience. Thank you for choosing us, and we look forward to serving you again in the future. Safe driving!

June 03, 2026

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Jenna is a terrific service rep. She is quickly responsive and service is completed in a reasonable time. More

by marciaplumleigh
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review, Marcia! We're delighted to hear that Jenna continues to provide responsive, professional service and keeps everything running smoothly. Delivering timely communication and efficient Mercedes-Benz service is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

June 03, 2026

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Excellent attention to quality service of our vehicles every time we bring our cars in to PS Mercedes Benz. More

by wtskok
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that you consistently receive excellent care and quality service from our team at Mercedes-Benz of Palm Springs. Providing exceptional Mercedes-Benz service and ensuring every visit exceeds expectations is what we strive for. We truly appreciate your continued trust and loyalty, and we look forward to serving you and your vehicles for many years to come. Safe driving!

June 03, 2026

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Jenna was very professional, she went above and beyond, she kept me informed throughout the day. Great experience More

by anthonymarchaffar
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review, Anthony! We're thrilled to hear that Jenna provided such a professional and attentive service experience. Keeping our clients informed and delivering exceptional customer care throughout the process is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

May 31, 2026

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They are great and efficient. Very customer oriented. Jena is very professional and immediately returns phone calls More

by Kvaughan
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Recommend Dealer
Yes
Jun 02, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review of Mercedes-Benz of Palm Springs. We're delighted to hear that you found our team efficient, customer-focused, and professional. Jena will be especially pleased to know her responsiveness and commitment to excellent communication made such a positive impression. Providing exceptional customer care and a seamless service experience is what we strive for every day. We appreciate your support and look forward to serving you again in Palm Springs.

May 28, 2026

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Costly repairs for high quality cars is expected. My car is in better running condition now. I definitely need to find a lower cost repair option. Thank you P. S. Mercedes for 8 years of service. More

by Ayamal
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Service Time
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Recommend Dealer
Yes
May 28, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your feedback and for trusting Mercedes-Benz of Palm Springs with your vehicle over the years. We’re glad to hear your car is running better after the repairs and truly appreciate your loyalty and support. We understand maintenance costs can be significant and are grateful for the opportunity to continue serving you.

May 24, 2026

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Ivan and Jenna were amazing. they knew how important it was for me to get my car back at a certain time and they literally hustled and made it happen. I was so grateful and im More

by Chris Leavitt
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Ceniceros

May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Chris, for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Ivan and Jenna provided such attentive and dedicated care during your visit. Going the extra mile to accommodate our customers’ schedules and deliver a seamless Mercedes-Benz service experience is always our goal, and we truly appreciate your kind words and support!

May 23, 2026

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Jenna was very professional and explained all that was being done in this service. She provided updates and made it very easy for me. More

by Erithflyte
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Jenna provided professional communication, clear explanations, and helpful updates throughout your service visit. Delivering a smooth and stress-free Mercedes-Benz service experience is always our goal, and we truly appreciate your support and kind words about our team.

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