Jenna Paine
Jenna Paine at Mercedes-Benz of Palm Springs

Jenna Paine

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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5.0
30 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

38 yrs, 6 mos

5.0

30 Reviews

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30 Reviews of Jenna Paine

July 16, 2026

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Wonderful Fantastic service rep. …………..prompt. Curb service. Also furnished a loaner vehicle for my use More

by waynegreen135
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2026

Mercedes-Benz of Palm Springs responded

Thank you for highlighting the prompt curbside service Jenna provided and for mentioning the convenience of having a loaner while your Mercedes-Benz was serviced. We look forward to assisting you again soon.

July 16, 2026

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I owned many Mercedes over the course of time living here in Palm Springs and I've always found this dealership and the service department to excellent More

by Mesirobics
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Recommend Dealer
Yes

Other Employees Tagged: Mike Mrofchak

Jul 16, 2026

Mercedes-Benz of Palm Springs responded

It’s wonderful to hear you’ve trusted us with your Mercedes service needs over the years and found our service department outstanding. We’re glad our team consistently delivers the care you’re looking for. Thank you for your loyalty.

July 10, 2026

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First class customer service, thorough and accurate diagnosis, confident results. I have been with Mercedes Benz of palm springs ever since I moved in from San Francisco area. More

by Hisanuma
Recommend Dealer
Yes
Jul 10, 2026

Mercedes-Benz of Palm Springs responded

Jenna and our service staff are pleased to have provided thorough diagnostics and confident results for your Mercedes-Benz. We appreciate your loyalty since moving from the San Francisco area. We look forward to serving you again.

July 04, 2026

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The service team was friendly and very accommdating. I traveled several miles for the service and they got in and completed the maintenance in a timely manner. More

by alan davis
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Recommend Dealer
Yes
Jul 04, 2026

Mercedes-Benz of Palm Springs responded

Greetings, we appreciate you choosing our service for your Mercedes-Benz S-Class. Jenna and the team were glad to welcome you and complete your maintenance promptly after your drive. We look forward to assisting you again.

July 03, 2026

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Excellent service will problem resolved. Jenna is the best service advisor in the business! Thank you. More

by daleedwardbeatty
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Recommend Dealer
Yes
Jul 04, 2026

Mercedes-Benz of Palm Springs responded

We’re delighted your EQS 450+ is running smoothly again. Jenna appreciates your recognition of her efforts. Thank you for trusting us with your service.

July 03, 2026

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Jenna explained the whole process and arranged a ride for me to pick up the car. More

by djanssen50
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Recommend Dealer
Yes
Jul 03, 2026

Mercedes-Benz of Palm Springs responded

Thank you for highlighting how Jenna guided you through the service and arranged a ride for your Mercedes-Benz GLC 300 pickup. We’re pleased the process was seamless. We look forward to your next visit.

July 02, 2026

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Service staff are always polite and friendly, not to mention completely professional in executing their job. More

by Write2wingo
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Recommend Dealer
Yes
Jul 02, 2026

Mercedes-Benz of Palm Springs responded

It’s wonderful to learn our service team treated you with professionalism and friendliness while working on your EQE 320. Jenna is glad to hear you felt well cared for. We look forward to your next visit.

June 29, 2026

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This was as always a great experience. Very attentive customer service and support. Thank you More

by Johanna Pereira
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Recommend Dealer
Yes
Jun 29, 2026

Mercedes-Benz of Palm Springs responded

We’re delighted to hear that your Mercedes-Benz EQB 350 service visit met your expectations. Jenna and our team appreciate your kind words and look forward to helping you again.

June 26, 2026

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Once againn, I was greates by staff as if we had know each other for years. Jenna in service was just outstanding, giving me a loaner car, as she was certain that the car would need to stay the night. More

by jmichaellee0
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2026

Mercedes-Benz of Palm Springs responded

It's great to know Jenna arranged a loaner and provided regular updates while we serviced your Mercedes-Benz GLE 450e overnight. We’re glad your vehicle was ready when called and returned cleaner than you left it. Thank you for recommending us to others.

June 25, 2026

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Jenna was awesome in taking care of my issues with my S500! The service is always excellent! Thanks More

by Ron
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Recommend Dealer
Yes
Jun 25, 2026

Mercedes-Benz of Palm Springs responded

It’s fantastic that Jenna took great care of your Mercedes-Benz S-Class. Hearing that our service always impresses you means a lot. Your five-star rating is much appreciated.

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