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Ivan Merchan
Ivan Merchan at City KIA of Greater Orlando

Ivan Merchan

Product Specialist

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Ivan Merchan

May 18, 2025

Dealership Rating
Employee Rating

I recomend City Kia the best services ever Thanks you Love Kia the best A More

by Anna Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Vanessa Sanchez , Ricardo Rosario

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May 19, 2025

City KIA of Greater Orlando responded

Anna, Providing the best service ever is so important to us and we are glad that our teams efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 18, 2025

Dealership Rating
Employee Rating

Zach and Ivan were absolutely life savers! I appreciate everything they did for me! They took care of my problem with the car and did a recall fix and fixed my tire without me knowing! What a More

by szotcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach

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May 19, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Zach and Ivan this exceptional review! We are pleased to know that they were absolute life savers and took care of your problem with the car, did recall fix and fixed your tire without you even knowing which was a nice surprise for you. We hope to serve you again in the future when the time comes.

May 09, 2025

Dealership Rating
Employee Rating

Well, they did a really great job with changing the oil and everything and the general inspection, but when it comes to vacuuming the car, they only vacuum the front and in the back More

by WILLI589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team did a great job servicing your vehicle. We sincerely apologize you were not satisfied with the vacuuming please call us and ask for the service manager to see how we can help. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Dealership Rating
Employee Rating

Everybody in the whole place was so positive and nice the salesperson, JC and Franz work so hard and where patient. It's a scary feeling buying a car in this economy the manger Leo did a xxxx of job gettin More

by JGAVIN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Arraiz, Marie Carmenatty, Raul Luna , Yes

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May 02, 2025

City KIA of Greater Orlando responded

Thank you for leaving JC, Franz and Leo this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they were positive, nice, patient and super super nice. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 29, 2025

Dealership Rating
Employee Rating

Super muy bien atendido excelente personal y excelente precios no es mentira lo q7e publican muy contento con mi nuevo kia y maximiliano excelente vendedor More

by alejandritosarrias12345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani

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Apr 30, 2025

City KIA of Greater Orlando responded

Alejandro, ¡Gracias por dejarle a Max esta reseña tan positiva! Agradecemos enormemente la oportunidad de trabajar contigo y nos alegra que Max te haya brindado un servicio excepcional. Nos alegra saber que es excelente y atento contigo. ¡Felicidades por tu nuevo vehículo, de parte de todo el equipo de City KIA of Greater Orlando!

April 29, 2025

Dealership Rating
Employee Rating

Leo helped my family and I get into a decent mini van. I appreciate City Kia Of Greater Orlando for everything they did! More

by JTORRESBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Raul Luna

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Apr 30, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Leo this flawless review! We are pleased to know that he helped you out with everything. We warmly congratulate you on your new Mini Van- behalf of the entire City KIA of Greater Orlando team!

April 28, 2025

Dealership Rating
Employee Rating

Excelente servicio al cliente, muy buenas atenciones y un servicio a tiempo ,eficiente y de calidad,lo recomiendo al 100% More

by eridielboada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Gomila, Samer Ezzi, Maximiliano Ercolani, Raul Luna

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Apr 28, 2025

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña y recomendación! Nos complace saber que nuestro equipo fue puntual, eficiente y le brindó una excelente atención.

April 18, 2025

Dealership Rating
Employee Rating

EXCELENT SERVICE IN THIS DEALER. IVAN (Sealer) AND JOEL (financing) ARE EXCELENT. THEY HEAR ME AND DO EVERYTING TO HELP ME! More

by Zaret Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel, (Financial area) 5 stars

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Apr 21, 2025

City KIA of Greater Orlando responded

Zaret, We appreciate you for leaving Ivan and Joel this phenomenal review! We are delighted to know that they provided you with excellent service, listened to you and did everything to help you. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 13, 2025

Dealership Rating
Employee Rating

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Raul Luna

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Apr 14, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

April 12, 2025

Dealership Rating
Employee Rating

Excelente la atención de todo el personal especial en servicio..muy complacido con su atencion.gracias. More

by maritzafeliciano98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

City KIA of Greater Orlando responded

Maritza, ¡Gracias por dejarnos esta excelente reseña! Nos alegra saber que nuestro equipo le brindó un excelente servicio y que quedó muy satisfecha con su atención.

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