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Ivan Merchan
Ivan Merchan
Product Specialist
City KIA of Greater Orlando
9550 S Orange Blossom Trl
Orlando, FL 32837
31 Reviews
31 Reviews
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31 Reviews of Ivan Merchan
Verified Customer
June 02, 2025
Excellent speedy service would definitely recommend City Kia service department. To anyone that needs service done on their vehicles. Kia service department. To anyone that needs service done on their vehicles. More
by sofiaraffa55
Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Raul Luna
May 29, 2025
Excellent service and good attention, excelente attention y buen servicio , el trato fue muy bueno y buen servicio , el trato fue muy bueno More
by ANDRYU14
May 29, 2025
Terrible experience. Was told the city care was included in the car, then later the salesperson said it was not. I feel I have been scammed. Whenever my friends need to b Was told the city care was included in the car, then later the salesperson said it was not. I feel I have been scammed. Whenever my friends need to buy a car, I will say 'run away from City Kia'. Not worth the stress. More
by RunawayfromScammers
Other Employees Tagged: Carlos Castillo, Preston Negron , Joe, the finance manager, simply ignored my email
May 27, 2025
I've been taking my car to City Care for several years now I find them to do some good work now I find them to do some good work More
by SYLVIA.BATTEN
Other Employees Tagged: Preston Negron
May 26, 2025
Car is malfunctioning, dealer doesn’t want to take ownership of this and want me to pay more for a new car same model. Terrible customer service, they are tricky and charge you extra ownership of this and want me to pay more for a new car same model. Terrible customer service, they are tricky and charge you extra More
by VIG.VERO195
Other Employees Tagged: Franco, Frank Garcia, Oscar Pratt, Adrian
May 25, 2025
Everyone here at city Kia is wonderful. They have great service and always make sure to exceed your satisfactions. Abel Cruz in the service department as my service advisor was very helpful They have great service and always make sure to exceed your satisfactions. Abel Cruz in the service department as my service advisor was very helpful and wonderful. He kept me updated and helped me out and answered my questions in a professional manner. Very nice and outgoing, one of the best service advisors I’ve gotten while be a city Kia member. More
by Luz Diaz
Other Employees Tagged: Abel Cruz
May 18, 2025
I recomend City Kia the best services ever Thanks you Love Kia the best A Love Kia the best A More
by Anna Rivera
Other Employees Tagged: Carlos Castillo, Vanessa Sanchez , Ricardo Rosario
May 18, 2025
Zach and Ivan were absolutely life savers! I appreciate everything they did for me! They took care of my problem with the car and did a recall fix and fixed my tire without me knowing! What a I appreciate everything they did for me! They took care of my problem with the car and did a recall fix and fixed my tire without me knowing! What a great surprise that was ! I wish the KIAs out in Chicago area by me were as amazing as you guys were! Thank you again More
by szotcarter
Other Employees Tagged: Zach
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