J.R. Cochran
J.R. Cochran at Subaru of Columbia

J.R. Cochran

Business Manager

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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5.0
86 Reviews
5.0

86 Reviews

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86 Reviews of J.R. Cochran

September 30, 2025

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Employee Rating

Your on-line “check on your car status” always pulls up an error message, so have to call More

by AMYBANGS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Subaru of Columbia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Amy, feel free to contact us at your convenience.

September 30, 2025

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Employee Rating

Always an exceptional experience, the entire team provides excellent customer service. Whether looking to purchase, or needing service, you can count on a the team at Subaru of Columbia to put the cu More

by SKINNER_JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Sep 30, 2025

Subaru of Columbia responded

Thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2025

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Subaru of Columbia made this car buying experience very good while being helpful and informative through it all. Thank you! More

by Mark Niedergerke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Miller, Trevor Walker

Sep 29, 2025

Subaru of Columbia responded

Thanks for sharing about your experience with Subaru of Columbia. We appreciate your business and hope to see you again soon!

September 28, 2025

Dealership Rating
Employee Rating

River always sees to it that I get my car in on time and keeps me informed and car is ready on time. Makes it easy More

by JKBangs
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Subaru of Columbia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Columbia, we look forward to having you as a valued customer for many years to come!

September 24, 2025

Dealership Rating
Employee Rating

Great people to work with. We have done business at this location for 14 years and many of the employees we worked with on our first purchase are still there today. More

by westportrd
Recommend Dealer
Yes
Sep 24, 2025

Subaru of Columbia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Columbia!

September 21, 2025

Dealership Rating
Employee Rating

In and out in a fairly good amount of time. Wish they would have taken off the price for rear wiper that must be replaced it won’t be cheap More

by heatherbrown76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2025

Subaru of Columbia responded

Thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 19, 2025

Dealership Rating
Employee Rating

The service department fixed the issue with vibration in dashboard. However I requested that they rotate my tires which they did not do. I received a call after I left asking me to see if an employee left h More

by moozsrks
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Nixon, River Hopkins

Sep 24, 2025

Subaru of Columbia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. General Sales Manager - Trey Warren hwarren@subaruofcolumbia.com

September 05, 2025

Dealership Rating
Employee Rating

Well at least they do fix their mistakes and make sure it’s right and make your experience buying a car better More

by freedom5678
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kyle Gunn, Ryan Samp

September 03, 2025

Dealership Rating
Employee Rating

I love this dealer ship. Excellent service and customer service. Everyone is so friendly and helpful More

by Werderrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Nixon, Ethan Weathers

August 17, 2025

Dealership Rating
Employee Rating

With his warm welcoming and smiling, all services and deals at the Subaru of Columbia were great!! More

by CEJOYSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gunn

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