J.T. Horlacher | Page 13

Champion made the car buying process so simple and nice! Mack, Shay, and JT were so fabulous to work with and were so helpful! I would recommend anyone who needs a vehicle to go to Champion! Mack, Shay, and JT were so fabulous to work with and were so helpful! I would recommend anyone who needs a vehicle to go to Champion! More

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I told to come in that a deal could be worked out. Turns out they were hundreds of dollars off from where they said we would be unless I was willing to make a ten thousand dollar down payment. Thanks for wa out they were hundreds of dollars off from where they said we would be unless I was willing to make a ten thousand dollar down payment. Thanks for wasting my time. UPDATE* The next day Mike called me and was very concerned about my experience and sincere about his apology in the situation. Mike asked if I would be willing to come sit with him, absolutely. Mike and Mack took their time to seriously look at different options and scenerios that would be mutually beneficial. In the end, a deal was struck that involved both parties giving a little on each end. A very fair deal. Very open, honest and transparent transaction. It would have been a perfect experience if this is how it would have happened upon my first visit. So I gave them a one star review. I say this second visit is a five. Average between the two is a 3. What tips the scale is Mack. From the first handshake at the first visit to the departing handshake on the second visit, Mack was an upmost professional. He stayed on point, personable and collected. He tips the scale for them. Thanks Mack. You're the man. More

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From internet to final sale I was first contacted by their internet sales manager. Friendly, not pushy, helpful. He checked back periodically and was helpful in nailing down th I was first contacted by their internet sales manager. Friendly, not pushy, helpful. He checked back periodically and was helpful in nailing down the car I wanted. He hooked me up with a floor salesman near my age, which I liked very much. Chet Blanton. He was helpful, not pushy, gave helpful advice. Whole transaction completed in less than 4 hours More

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Vehicle was not on lot, so David made arrangements to get one from another dealer. Excellent job explaining the SUV technology and features to my daughter. one from another dealer. Excellent job explaining the SUV technology and features to my daughter. More

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Nice dealership Everyone was very friendly and attentive to our needs , the salesman KC was awesome and very friendly and a very clean environment and had everything Everyone was very friendly and attentive to our needs , the salesman KC was awesome and very friendly and a very clean environment and had everything you need for wait as things are prepared More

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New Truck Steve was great and took his time taking me through the trucks I was interested in seeing. My experience was pain free, from selecting my truck, throu Steve was great and took his time taking me through the trucks I was interested in seeing. My experience was pain free, from selecting my truck, through financing and the delivery of my new truck. I’ll be back. More

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