J.T. Horlacher | Page 3

J.T., I can't applaud and commend you enough on your Service to my Grandson, Dominic Lucas and me. In attempting to help Dominic begin to establish credit I thought we would have to have him lease a ca Service to my Grandson, Dominic Lucas and me. In attempting to help Dominic begin to establish credit I thought we would have to have him lease a car and since he yet had no credit history the media convinced me that I had to go to a Chevy dealership up north if we were "looking for a car and you have low credit or no credit buy here". Dominic was given a "great DEAL" and all SOUNDED like what Dominic and i were looking for. That particular dealership misinformed us on more than one issue. J.T. called me last Thursday and i remember i was in the CVS and yelled out in joy when he let me know that Dominic and I could work with him wherein that dealership up north said we had to come back up there to end the lease. I kept putting it off and putting it off and then you called and made my day by agreeing to meet this past Saturday at 10am. Dom came in wanting to buy out his lease and that was the way it was, lol. He never wanted to lease again, right, J.T., he made sure that you and I both were very clear!? He loved that 2020 Malibu and wanted to keep it. You were quick to learn that Dominic is very "much in demand" for his dedicated Carpenter Journeyman skills at jobs as far north as Tipton and as far south as Bloomington. You were so kind and patient to work with him on multiple options. You were so very patient with both Dominic's and my questions and it became very clear to us by 10:10am that working with you was going to be our best Chevy experience of all times! I was very proud of you and I both letting Dominic make all the decisions himself because you could tell it was hard for me to not interject comments and you let him know, J.T., that he now had all the facts and you would be proud of him on whichever decision he made. It was, in fact, our best Chevy experience EVER and Dominic was all smiles when he drove his proudly purchased (not leased) 2022 Malibu off the lot and yelled out, "hey I OWN this one!" to you. p.s. To my Family & Friends in both Hendricks and Hamilton Counties, trust us, we had a great experience in every way with Champion Chevrolet in Avon. It is, by far, the best Chevy dealership in central Indiana. I am a lifelong resident of Hendricks County and I have now dealt with both Andy Mohr Chevrolet and Hare Chevrolet and I will totally recommend CHAMPION CHEVROLET of Avon for any future car/truck/SUV needs. J.T. and Sydney Brown (Champion Chevrolet's Business Manager) are both exemplary Employees with a tremendous amount of professionalism and integrity. Their knowledge and expertise are outstanding! J.T. Please share this with entire Management Team (if it is appropriate since I do FRANKLY mention both Andy Mohr (not a fan at all after multiple bad experiences!) and Hare Chevrolet (one bad experience). Have a great week. CAROLYN SLAUGHTER/Grandma Plainfield, IN More

Helpful 0

Report | Print

J.T. & Sydney made our car buying painless. This has never happened before at other dealerships. I will definitely be a return customer. never happened before at other dealerships. I will definitely be a return customer. More

Helpful 1

Report | Print

Everyone we worked with was so great! They helped my boyfriend trade in his busted old truck for a brand new car and we can’t thank them enough! They helped my boyfriend trade in his busted old truck for a brand new car and we can’t thank them enough! More

Helpful 0

Report | Print

Had a great experience at this dealership! Will recommend to others! Friendly staff made the buying process enjoyable! Will recommend to others! Friendly staff made the buying process enjoyable! More

Helpful 0

Report | Print

Very easy buying experience. Trevor and JT were a huge help and I appreciate their assistance through this process. Trevor and JT were a huge help and I appreciate their assistance through this process. More

Helpful 0

Report | Print

Jennifer and J. T.were very nice and assisted us well in our buying decisions T.were very nice and assisted us well in our buying decisions More

Helpful 0

Report | Print

Was nice people. Financing took a while but overall pleasant experience. Nice nice good thanks. Financing took a while but overall pleasant experience. Nice nice good thanks. More

Helpful 0

Report | Print

Had a great experience from the salesman JT kept me informed on the whereabouts and the delivery of my new 2022 equinox he was great would come back again if you need of service or new vehicle I would informed on the whereabouts and the delivery of my new 2022 equinox he was great would come back again if you need of service or new vehicle I would recommend him thank you JT More

Helpful 0

Report | Print

It was a very good experience. Brad helped me track a new trailblazer and set me up with a meeting with JT in order to put a deposit down on the car. The car came in on time and JT Brad helped me track a new trailblazer and set me up with a meeting with JT in order to put a deposit down on the car. The car came in on time and JT was very good at explaining the new features of the car. More

Helpful 0

Report | Print

Very friendly, courteous, helpful, No pressure, no hassle, explained everything very well. Would buy again from here!!!! hassle, explained everything very well. Would buy again from here!!!! More

Helpful 0

Report | Print