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James Thomas
James Thomas at City Volkswagen of Highland

James Thomas

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.9
208 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

2 yrs, 5 mos

Industry Experience

27 yrs, 7 mos

4.9

208 Reviews

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208 Reviews of James Thomas

October 15, 2025

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Employee Rating

it’s a nice environment and the people’s. There was very nice and polite. More

by garytorr29
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Payton Cooper, Eduardo Alcala

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Oct 15, 2025

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 13, 2025

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Andy and Tim were so helpful! They made the process super easy and fast! Definitely recommends More

by skylaroliviamitchell2001
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Tim Curran

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Oct 13, 2025

City Volkswagen of Highland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2025

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Joe was AMAZING to work with in the purchase of my new car!! From the start of finding my desired car at your dealership to the time of my arrival at the dealership my family and I were treated like first More

by Bamafancharnel
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc, Tim Curran

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Oct 10, 2025

City Volkswagen of Highland responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 08, 2025

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Employee Rating

Lameshia Rodgers truly went above and beyond to find exactly what I wanted, & also she did an excellent job explaining the car functions. I'm beyond excited with my new vehicle. I highly recommend her! More

by tamekajackson30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Larnell Pillow

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Oct 08, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 04, 2025

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Employee Rating

Joe made the car search/buying process so smooth! He made us feel heard, and he was great! So friendly! More

by srkepshire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

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Oct 04, 2025

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 03, 2025

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Joe was great at selling me my new Atlas. Perfect time and highly recommend him to anyone. More

by Joyce Weber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

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Oct 04, 2025

City Volkswagen of Highland responded

Thank you so much for choosing City Volkswagen of Highland! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 29, 2025

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Employee Rating

The time was amazing, Andrew did a Great job overall exampled things very well. Highly recommend. I love my ID.4 ! More

by Joyce Weber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Smith

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Sep 29, 2025

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 24, 2025

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Employee Rating

We came in with an idea of what we wanted and Andy made all our boxes were checked. He was knowledgeable and thorough. We did have a concern when finalizing our paperwork due to miss communication. City VW More

by stephdlt22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Sep 24, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 10, 2025

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Employee Rating

Great experience and good salesman, wish time at dealership was less and done faster if possible More

by DALEZANDSTRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Andrew Smith

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Sep 11, 2025

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 09, 2025

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Employee Rating

Lameisha our salesperson was amazing! I hate car shopping but she make it so easy and enjoyable. Finance person needs some people skills work. More

by sendtoninav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Sep 09, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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