James Thomas | Page 2

City Volkswagen of Highland responded

Thanks for sharing your experience with your new Volkswagen Taos. We’re pleased our team listened closely to what you wanted and made sure you left with exactly what you needed. Enjoy your Taos and feel free to reach out if there’s anything else we can do. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

Thank you for choosing a used Volkswagen Atlas and letting us know how attentive and polite our team was. We’re thrilled the process felt smooth and easy for you. If there’s anything more we can do as you enjoy your Atlas, please reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

What a pleasure to read this. Andy will be happy to know his knowledge and help made a difference. We look forward to assisting you again when you’re ready for your next Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

We’re thrilled Andy could guide you through a friendly, professional, and pressure-free process for your new Volkswagen Atlas Cross Sport. It’s great he answered all your questions and helped you find the right fit for your needs and budget. Wishing you many enjoyable miles ahead. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

We’re delighted you chose us for your Volkswagen purchase. It’s wonderful to hear Joe delivered exceptional service during your buying experience. Enjoy your new vehicle and feel free to reach out if we can help with anything in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

It’s great to hear that Jacob guided you to the perfect Volkswagen Taos with his expertise. Enjoy every drive and we look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

How rewarding to know Joe made your new Tiguan purchase so special. We’re delighted he provided the attentive service that led you to choose today. Enjoy your new vehicle and thank you for the fantastic review. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

We’re thrilled our team member helped make your purchase process smooth and easy. Thank you for recommending us, and enjoy your new Volkswagen! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

Quality customer service is always our number one priority, and we're happy to hear that Rolando met your expectations. Thank you for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

City Volkswagen of Highland responded

Thank you for choosing a used Honda CR-V Hybrid and for leaving this great review. Lameshia is glad her knowledge of our inventory and features made your visit smooth. We look forward to welcoming your family back soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com