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James Thomas
James Thomas at City Volkswagen of Highland

James Thomas | Page 2

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
275 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs

Industry Experience

28 yrs, 2 mos

4.8

275 Reviews

Write a Review

275 Reviews of James Thomas

April 28, 2026

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Employee Rating

Andrew was very helpful and made the buying process so easy! definitely recommend coming here to get a new car! More

by katmastey2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Chris Capparelli, Clemente Garibay

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Apr 29, 2026

City Volkswagen of Highland responded

We’re thrilled our team member helped make your purchase process smooth and easy. Thank you for recommending us, and enjoy your new Volkswagen! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 25, 2026

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Employee Rating

Rolando is an excellent Salesman! I had no pressure everything was at my pace and was very knowledgeable about products and services. I highly recommend to stop by and see Rolando for More

by G.macias1981
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pena

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Apr 27, 2026

City Volkswagen of Highland responded

Quality customer service is always our number one priority, and we're happy to hear that Rolando met your expectations. Thank you for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 22, 2026

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Employee Rating

I was very pleased by the service the City team gave me and my family. Lameshia is very knowledgeable about inventory and specific car's features. More

by Irvnog1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Apr 23, 2026

City Volkswagen of Highland responded

Thank you for choosing a used Honda CR-V Hybrid and for leaving this great review. Lameshia is glad her knowledge of our inventory and features made your visit smooth. We look forward to welcoming your family back soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 21, 2026

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Employee Rating

Great experience, friendly staff, smooth process, fair pricing, excellent service, highly recommend dealership! Thank you More

by bepsaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Chris Capparelli, Clemente Garibay

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Apr 22, 2026

City Volkswagen of Highland responded

It’s wonderful to hear that you found our staff welcoming and the process straightforward. We’re happy the pricing felt fair and that you’re pleased with the service on your new Volkswagen. Thank you for recommending us! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 18, 2026

Dealership Rating
Employee Rating

The experience from the start was great. I was greeted by Lameshia as soon as I came in. She walked me through the process. Then I met with James and he was wonderful as well . I am recommen More

by sharris0984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Apr 19, 2026

City Volkswagen of Highland responded

We’re delighted that Lameshia welcomed you and guided you through the process. James was pleased to assist and ensure everything went smoothly. Thank you for recommending us to your friends, and we look forward to helping them soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 09, 2026

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Employee Rating

I’ve always had a great experience when purchasing from this dealership. Brian ADHD Rolando got me in and out quickly!! New car!! More

by PLIVINGSTON6190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian West, Rolando Pena

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Apr 10, 2026

City Volkswagen of Highland responded

We appreciate your continued trust and are glad to hear Brian and Rolando made the process so smooth. It’s great that you’re enjoying your new car. We look forward to helping you again in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 03, 2026

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Employee Rating

Rolando Pena was wonderful! Can’t say enough good about him. Would buy a car from him again and again. James Thomas in finance was cool until we turned down an additional warran More

by VW Lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pena

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Apr 03, 2026

City Volkswagen of Highland responded

It’s wonderful to hear Rolando provided such great support during your Volkswagen Tiguan purchase. We regret the frustration you felt with James and appreciate you sharing that feedback. Enjoy driving your new Tiguan, and thanks for the 5 stars. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 30, 2026

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Employee Rating

Mr. Andy was very helpful with trying to get a car for my granddaughter. Thank you More

by gladyreyriv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Mar 30, 2026

City Volkswagen of Highland responded

It’s great to know Andy made the process of getting a new Volkswagen for your granddaughter so straightforward. Thank you for choosing Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 30, 2026

Dealership Rating
Employee Rating

They’re very speedy, I was here saturday looking into buying a car that was pretty simple and just something to get me from A to B. Now i’m here on monday getting more than what I was looking for or even More

by telia.williams6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Mar 30, 2026

City Volkswagen of Highland responded

We’re delighted to hear Andy helped you find a used Hyundai beyond your expectations so swiftly. It’s great to know our team could deliver more than just basic transportation. Congratulations on your Hyundai and enjoy the journey ahead. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2026

Dealership Rating
Employee Rating

Great customer service respectful Talk load talk load & clear to make sure I understand what I was singing & test drove the car so I can kno wat I was purchasing More

by Leslie Montybull75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larnell Pillow, Daveed Allen

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Mar 28, 2026

City Volkswagen of Highland responded

Thank you for highlighting our team’s clear communication and respectful approach during your test drive of the Volkswagen Atlas. We’re glad you felt confident in your purchase after experiencing the vehicle firsthand. Your feedback means a lot to us, and we look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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