JASON BELTRAN | Page 5

Jason Beltran was very helpful in executing service and purchase of my vehicle. Great customer Service. purchase of my vehicle. Great customer Service. More

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Jason was exceptionally customer focus and work well with making me feel comforting confident in his knowledge to make a deal work best for his customer. making me feel comforting confident in his knowledge to make a deal work best for his customer. More

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The customer service I received from Ray was outstanding! ! He was polite, friendly and knowledgeable. ! He was polite, friendly and knowledgeable. More

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Jason L and Heather worked with my car buying consultant (The Car Chick) to help me order a new Grand Cherokee Summit at a very good price for the current market. Everything went smoothly and easily once t (The Car Chick) to help me order a new Grand Cherokee Summit at a very good price for the current market. Everything went smoothly and easily once the car arrived. Jason B took me through the delivery, and I was in and out of the dealership quickly. Great experience. More

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Buying a car from Hawk was a wonderful experience and the salesman, Jason beltran was a great informative help. He bent over backwards for me. salesman, Jason beltran was a great informative help. He bent over backwards for me. More

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Hello, Very poor experience, We were greeted and Closed the deal at the door While being asked if we wanted to take it or not the whole time, Nothing was shown to us how it operates on the vehicle The d the deal at the door While being asked if we wanted to take it or not the whole time, Nothing was shown to us how it operates on the vehicle The detailing inside of the vehicle looked like I was buying a Used truck. Horrible financing options even though I had enough down payment not to take a loan somehow they were in a rush to make me sign a 17.9% with a uncomfortable confrontation of why it’s grate idea for me to just sign and drive. Mind blowing and never again More

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I worked with Jason Beltran at Hawk on my most recent purchase of a Jeep Wrangler, and it was the best car buying experience I've had. Everything was straight forward and easy to make decisions. When I purchase of a Jeep Wrangler, and it was the best car buying experience I've had. Everything was straight forward and easy to make decisions. When I came to pick the car up, everything was ready, exactly as we had discussed and I was in and out in under 30 minutes. I would definitely go back to him again! More

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Just purchased a vehicle from Hawk for the first time; a 2022 Wrangler Rubicon. It was by far the best car buying experience I have ever had, and this is my 12th or 13th new car. I dealt with salesman Jas 2022 Wrangler Rubicon. It was by far the best car buying experience I have ever had, and this is my 12th or 13th new car. I dealt with salesman Jason Beltran, and it was such a pleasant experience. I got a great price, and there was zero B.S., the purchase process was so quick and easy! I would recommend that ayone looking to purchase a Jeep goes to Hawk CDJR. I bypassed 5 other Jeep dealerships that were closer to me, and came from Yorkville IL for the purchase. AWESOME EXPERIENCE! More

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Jason Beltran was very helpful and responsive to all our questions. Great service and very easy purchasing process. questions. Great service and very easy purchasing process. More

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I ended up special ordering a Ram through Hawk CDJR. Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to appl Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to apply to the final sale. After waiting around for about 2 hours, I finally sat down with the finance specialist. He added an additional $1k to the agreed/signed sales order from the time the truck was ordered. When I questioned it, he promised that wasn’t the case and threw a bunch of numbers and paperwork at me. I took him for his word, which I guess was my fault. When I got home and had the time to take a closer look at the paperwork, he did include the $1k rebate, but only after adding $1k to the original agreed upon price! So not only did I lose out on the $1k rebate, the paperwork was done in a way that the dealer would pocket the rebate themselves! I escalated the issue to both the General Manager and VP, with no response! And the icing on the cake…my salesman filled out the customer survey for me and even forged my signature!! How is this ethical or even legal?! I thought I found a good dealer to give my business to, but I was wrong. This was my worst new car buying experience by far. Buyer beware!! **See final response below** More

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