JC Cooper | Page 3

Was excellent service from entry to exit I really appreciate I will recommendations to my friends appreciate I will recommendations to my friends More

by NAGAR51 Verified Customer Verified Customer

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Always great ! !!! Service is always on point and very accommodating. Been a customer for decades!! !!! Service is always on point and very accommodating. Been a customer for decades!! More

by HAPFLEMING12 Verified Customer Verified Customer

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Cobb Toyota service is outstanding. They do work in a timely fashion. The people there are friendly and very helpful. They do work in a timely fashion. The people there are friendly and very helpful. More

by bertgurganus Verified Customer Verified Customer

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Great Service advisor, JC was adaptable when I had to change cars being services. Wait time was minimal, and the waiting area clen and pleasant. change cars being services. Wait time was minimal, and the waiting area clen and pleasant. More

by rmeier811 Verified Customer Verified Customer

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Appreciated the quick turnaround and attention given to my special requests. JC was a great facilitator. my special requests. JC was a great facilitator. More

by Linda Anderson Verified Customer Verified Customer

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Always have had good service here in the past, this time the service took over 3 hours, they told me it was only supposed to be about an hour. the service took over 3 hours, they told me it was only supposed to be about an hour. More

by Pawpaw6100 Verified Customer Verified Customer

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My service manager I would rate a five, but the dealership I would rate a 0. The reason is I had a check engine light go on, which auto zone ran it for free, but by the time I got to the dealer the dealership I would rate a 0. The reason is I had a check engine light go on, which auto zone ran it for free, but by the time I got to the dealer the light had gone off. My service manager told me they would have to charge me 98.00 to run it again. Every auto parts store runs these for free. This is nothing but a pure ripoff. So in closing, I might not ever get my car serviced here again, I definitely wouldn’t buy a car from a company that’s trying to screw me out of my last dime More

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The car needed service: a recall, inspection, oil change, and new tires. Things went well for the most part. They acted quickly and effectively to correct an issue. In the end, the job was done. But there w and new tires. Things went well for the most part. They acted quickly and effectively to correct an issue. In the end, the job was done. But there were two issues: 1.) The four new tires ( with an asymmetrical tread pattern) were mounted with the outside sidewall facing inward - so they were all installed inside-out. 2.) While it may be a common practice to turn off headlights during diagnostics, good practice requires technicians to return all controls to their original positions. Failing to do so constitutes poor customer service. Luckily, I realized the problem as I left the city at night, realizing they were off - Glad I checked the tires before leaving - but I should have done a full inspection. More

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The service was great as usual. It’s a great place to do business with. It’s a great place to do business with. More

by ronniejo219 Verified Customer Verified Customer

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This service department is a critical piece of the dealership and a major reason why I chose to purchase another Toyota Tacoma from Cobb County Toyota. I drove past several Toyota dealerships to use C dealership and a major reason why I chose to purchase another Toyota Tacoma from Cobb County Toyota. I drove past several Toyota dealerships to use Cobb County Toyota More

by gregsutton1716 Verified Customer Verified Customer

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