JC Lam
JC Lam at Bob Lanphere's Beaverton Honda

JC Lam | Page 4

Customer Advocate

Bob Lanphere's Beaverton Honda

10760 SW Canyon Rd
Beaverton, OR 97005

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rated
50 Reviews
not yet
rated

50 Reviews

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Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

50 Reviews of JC Lam

March 28, 2016

Dealership Rating
Employee Rating

JC Lam i went to Beaverton Honda and was greeted by JC, not at one point did he pressure us in buying anything. he did not hide anything from us, the bumper More

by AV_Z1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Alfonso

Apr 11, 2016

Bob Lanphere's Beaverton Honda responded

It sounds like JC did a great job for you; we are so glad to hear it! Thank you for sharing your comments with us, and congratulations on your purchase!

March 27, 2016

Dealership Rating
Employee Rating

Good service good advice I like the one way price JC been really good what he does know what he talking about give good advice clearly explan factory warranty and vehicle serv More

by Ly8888
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2016

Bob Lanphere's Beaverton Honda responded

Thank you for sharing your experience with JC here! We appreciate the kind words:)

March 25, 2016

Dealership Rating
Employee Rating

JC Lam is among the Best customer service personnel at Honda At first, I had to wait for a while because the dealer's employees were too busy. However, after I got JC Lam helped me, then I was so impressed. He More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Linda Azrak

Mar 28, 2016

Bob Lanphere's Beaverton Honda responded

Thank you for your business, Lee, and congratulations on your new car! Thank you for being patient with us, and for sharing your positive feedback on JC, your customer guide. Take care!

March 17, 2016

Dealership Rating
Employee Rating

Great customer service the whole process. I visited this dealership previously to purchase my 2014 Honda Accord and had no pressure or Ill perceptions that I only wanted to purchase a new-used More

by MMecseji27272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2016

Bob Lanphere's Beaverton Honda responded

Congratulations on your new purchase! Thank you for giving JC a shout-out here, and for sharing your comments!

March 11, 2016

Dealership Rating
Employee Rating

easy,quick,comfotable. This is the way car buying should be.I usually hate the entire experience but we were very pleasantly surprised.JC was honest and straight forward,no More

by dave and peg at beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JC Lam

Mar 14, 2016

Bob Lanphere's Beaverton Honda responded

Thank you, Dave and Peg! It's always nice to hear that we've changed the bar-buying experience for someone. We will be sure to tell JC that he did a good job, as well!

January 17, 2016

Dealership Rating
Employee Rating

No hassle is not a lie. We had a great experience at BOB LANPHERE’s Beaverton Honda, and would recommend/return to this dealership. Buying a car gave me a lot of anxiety. I d More

by brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2016

Bob Lanphere's Beaverton Honda responded

We're glad that JC took such great care of you! Hopefully your car shopping anxiety is no more! Thank you for your kind words here, and congratulations on your purchase with us!

October 01, 2015

Dealership Rating

Friendly, painless experience JC was great to work with. Service was good. I like the no-haggling approach. Paperwork still took a while, but what can you do? More

by dpakula
Recommend Dealer
Yes
Oct 26, 2015

Bob Lanphere's Beaverton Honda responded

Thank you for your feedback. We are glad to hear that JC did such a great job representing our new One Person, One Price philosophy! We apologize for the paperwork- it's definitely a priority in our daily training. We can ALWAYS be faster. Thank you for your business:)

March 18, 2015

Dealership Rating

All around great place The minute you walk through the door you are greeted in a friendly way, not like you are a little fish in a giant shark tank. No pressure to buy, whic More

by 0o0Katrina0o0
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2015

Bob Lanphere's Beaverton Honda responded

Katrina, Glad to hear you had such a great experience shopping for cars with JC! It's also nice to know you didn't feel pressured while you were here; that's exactly what we are trying to avoid. Thank you for sharing your thoughts with us! Beaverton Honda Customer Service

February 28, 2015

Dealership Rating

Awesome Dealership JC made the experience very pleasant and painless. We told him our budget and wants and he showed us the perfect car right away. He was quick and ver More

by teririley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2015

Bob Lanphere's Beaverton Honda responded

Teri, Thank you so much for your kind words! JC is a great guy, and his customers seem to love him- I think we'll keep him! ;-) We're so glad you found the right car, and went through the process in a timely manner (we've been working hard to get faster!) Enjoy your new vehicle! Beaverton Honda Customer Service

November 18, 2014

Dealership Rating

Friendly people I did my own research finding the best deal on my Honda. I thought their price was the best in town. I'm glad the experienced sales person was availab More

by HondaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2014

Bob Lanphere's Beaverton Honda responded

Dear Customer, Thank you for taking the time to talk about your experience at the dealership! We're glad to hear you were pleased with your salesperson, and the vehicle price! Thank you for your business, as well! Beaverton Honda Customer Service

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