JC Lam | Page 4

Prepare ahead and stay focused I worked with JC Lam. He was very pleasant and friendly. I asked about a base model 2013 Honda Fit with about 18,000 miles on it. The car listed f I worked with JC Lam. He was very pleasant and friendly. I asked about a base model 2013 Honda Fit with about 18,000 miles on it. The car listed for 14995 on Car Gurus as a Certified Pre-Owned Honda. . My credit union was willing to loan me 12,000, which I told him. (Why do credit unions approve larger loans when a dealer gets involved?) JC avoided talking about the bottom line as much as possible, focusing on what a great warranty I was getting. When I told him I needed my payment to stay under $250, he revised the deal for 7 years instead of 5. (the price of the car never changed -- 3K more than it was listed on Car Gurus) I was confused but excited about getting a car and tired of looking, just wanted to be done and signed a contract for $18100. I woke up at 5 am the next day realizing that if I qualified for an 18K loan, I could buy a new 2016 Honda Fit. I called the dealership and they agreed to honor the 5 day return policy on used cars. I found a Fit-LX that listed at 17,500. JC redid the paperwork and added on Gap Insurance and the same comprehensive warranty which pushed the price over 20,000. I confirmed that my insurance includes loan/lease payoff. I was firm that I wanted the standard Honda warranty. so he redid the paperwork again. After a couple of hours, I drove away in a brand new 2016 Fit that I love at a fair price. JC was very pleasant and professional but I had to be very clear with him about what I wanted and what I did not want. Overall the dealership was respectful and cooperative with my decision to return the first car. If JC hadn't added extra costs that I didn't request it would have taken less time, but I understand he was just doing his job. Know what you're doing when you buy a car from a dealership and ask questions about everything you don't understand. More

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JC Lam i went to Beaverton Honda and was greeted by JC, not at one point did he pressure us in buying anything. he did not hide anything from us, the bumper i went to Beaverton Honda and was greeted by JC, not at one point did he pressure us in buying anything. he did not hide anything from us, the bumper had a scratch on it and he told us about it.i would have not know about it. he and his manager got everything set up to get it ordered for us so that it can be replaced. JC, is very honest and treats you right. thanks JC!!!! More

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Good service good advice I like the one way price JC been really good what he does know what he talking about give good advice clearly explan factory warranty and vehicle serv I like the one way price JC been really good what he does know what he talking about give good advice clearly explan factory warranty and vehicle service warranty would recommend Beaverton Honda to friend and family More

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JC Lam is among the Best customer service personnel at Honda At first, I had to wait for a while because the dealer's employees were too busy. However, after I got JC Lam helped me, then I was so impressed. He At first, I had to wait for a while because the dealer's employees were too busy. However, after I got JC Lam helped me, then I was so impressed. He was very professional and knowledgeable that gave me great advice for what benefit me the most. Even after I signed the paperwork to buy the car already, this dealer still let me change to purchase the other car and willing to re-do all the paperwork for me. That was a 5-star service qualify that I expected. The thing that I like the most at this Dealer is that whatever price they listed for the car, that's what the price they sold the car, No gimmick, No tricky, so you don't have to worry about over-pricing. More

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Great customer service the whole process. I visited this dealership previously to purchase my 2014 Honda Accord and had no pressure or Ill perceptions that I only wanted to purchase a new-used I visited this dealership previously to purchase my 2014 Honda Accord and had no pressure or Ill perceptions that I only wanted to purchase a new-used vehicle. So after I totaled my car I knew where to go. This time I was in the market for a new car but undecided between Accord or Civic. JC Lam was extremely patient in allowing me to decide between both models. He crunched the numbers for both cars and multiple interest rates to give me a better understanding of he overall picture. I walked into the dealership and out with a new car in about 4 hours and was extremely happy. More

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easy,quick,comfotable. This is the way car buying should be.I usually hate the entire experience but we were very pleasantly surprised.JC was honest and straight forward,no This is the way car buying should be.I usually hate the entire experience but we were very pleasantly surprised.JC was honest and straight forward,no surprises at signing.We were very happy with the purchase and felt we received a fair deal.I would definitely go back when needing another car or upgrade. More

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No hassle is not a lie. We had a great experience at BOB LANPHERE’s Beaverton Honda, and would recommend/return to this dealership. Buying a car gave me a lot of anxiety. I d We had a great experience at BOB LANPHERE’s Beaverton Honda, and would recommend/return to this dealership. Buying a car gave me a lot of anxiety. I don’t like negotiating and worrying if I got a good deal. My husband and I did a lot of research and had determined which car we wanted as well as what price people have been paying for them. We saw the car we wanted on the BLBH website. Sent a e-mail. Got a price quote well aligned with prices that people around the country negotiated for. We went to the dealership, took a test drive, confirmed that the price did not change and sat down to do the paperwork. The salesperson we worked with was JC Lam and we would go to him again; he was an absolute delight. They have a no haggle price method. Same fair price goes to all buyers. They offered us extended warranties (with clear explanation of the benefits) and added options, and for those we declined there was no argument, we just moved on. They never tried to upsell us a model we didn’t want/couldn’t afford. We came and bought the car we wanted for the price we expected and actually got the car cheaper than expected by taking advantage of their recent graduate deal (500$ no hassle). Go see them and you won’t regret it. More

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Friendly, painless experience JC was great to work with. Service was good. I like the no-haggling approach. Paperwork still took a while, but what can you do? JC was great to work with. Service was good. I like the no-haggling approach. Paperwork still took a while, but what can you do? More

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All around great place The minute you walk through the door you are greeted in a friendly way, not like you are a little fish in a giant shark tank. No pressure to buy, whic The minute you walk through the door you are greeted in a friendly way, not like you are a little fish in a giant shark tank. No pressure to buy, which was different from every other place we car shopped. Knowledgeable employees and all the free goodies, gotta love those! Didn't feel the stress of car shopping here! Thanks JC for you awesome service! More

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Awesome Dealership JC made the experience very pleasant and painless. We told him our budget and wants and he showed us the perfect car right away. He was quick and ver JC made the experience very pleasant and painless. We told him our budget and wants and he showed us the perfect car right away. He was quick and very helpful. He had a great personality and we would reccommend him to all of our friends looking to buy a new car!! More

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