JD Brooks | Page 12

Had me in and out in under 20 mins each visit. Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my c Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my concerns and service. More

by KDPRO2002 Verified Customer Verified Customer

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Great service from beginning to end. Could not be happier with the service from the team. Could not be happier with the service from the team. More

by keithmarquez21 Verified Customer Verified Customer

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We are always happy with the service we get from JD! We have been coming here for a long time and don’t intend on stopping! We have been coming here for a long time and don’t intend on stopping! More

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Gary is the man. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. More

by JELLIOTTB22 Verified Customer Verified Customer

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Great Job - service was excellent and i will be back. There is a dealer in Hutto that use some lessons from yall!! There is a dealer in Hutto that use some lessons from yall!! More

by shllndr Verified Customer Verified Customer

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This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. The technicians are very knowledgeable about my vehicle.I have no complaints. More

by J90238908 Verified Customer Verified Customer

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The dealership was fine with the standard service issues. However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All th However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All that being said, you would think Ford corporate could assist them with the unique technical/electrical issue. The dealer indicated Ford corporate has no such dealer assistance network (which is ignorant of Ford if actually the case). I tried to directly contact Ford myself, to no avail. As such, it sounds like Ford corporate needs to step-up to offer better technical assistance to their dealer service departments on unique/new issues that arise with their vehicles.. The search to get my issue resolved will continue with non-Ford entities I guess. Thx. Mark- More

by MYLOCAT60 Verified Customer Verified Customer

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Advisors accommodated me at the last minute. This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pic This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pick me up from the house to go get the car More

by CARLOS.GRANJA Verified Customer Verified Customer

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We have been with Riata Ford for a few years now and have always received excellent service. JD was very helpful and kept me informed when my truck was being worked on. I recommend Riata Ford to everyone I k always received excellent service. JD was very helpful and kept me informed when my truck was being worked on. I recommend Riata Ford to everyone I know. More

by CAROLINAP18 Verified Customer Verified Customer

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Another great service visit at Riata Ford. I am always pleased with how well I’m treated and the service provided. I’ll be a customer for life. I am always pleased with how well I’m treated and the service provided. I’ll be a customer for life. More

by DLDAVIS1169 Verified Customer Verified Customer

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