214 Reviews
Write a Review214 Reviews of JD Brooks
February 08, 2024
Great experience with service will continue to drive an hour from my home to be treated awesome! Recommend sales and service! hour from my home to be treated awesome! Recommend sales and service! More
Other Employees Tagged: Ajay Malani, John Henry, Randall Cates
February 01, 2024
Awesome service ! Friendly environment I felt welcomed and my oil change was done at the time that was promised ! Thank you ! Friendly environment I felt welcomed and my oil change was done at the time that was promised ! Thank you ! More
Other Employees Tagged: John Henry, Randall Cates, Joe Vanek, Kelsey Martinec , Nicole,Uriah
January 31, 2024
Thank you all. For your support and Great work ❤️ l am Graceful to be part of your Ford Community. God bless you’ll . For your support and Great work ❤️ l am Graceful to be part of your Ford Community. God bless you’ll . More
Other Employees Tagged: Randall Cates, NOE AVILA, Robert Laughlin, Daniel Santiago, Tim King, Kelsey Martinec
January 30, 2024
Had me in and out in under 20 mins each visit. Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my c Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my concerns and service. More
Other Employees Tagged: John Henry, Randall Cates, Joe Vanek, Kelsey Martinec
January 14, 2024
Gary is the man. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. More
Other Employees Tagged: Michael Jackson, Oscar Pulido , Gary
December 11, 2023
The dealership was fine with the standard service issues. However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All th However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All that being said, you would think Ford corporate could assist them with the unique technical/electrical issue. The dealer indicated Ford corporate has no such dealer assistance network (which is ignorant of Ford if actually the case). I tried to directly contact Ford myself, to no avail. As such, it sounds like Ford corporate needs to step-up to offer better technical assistance to their dealer service departments on unique/new issues that arise with their vehicles.. The search to get my issue resolved will continue with non-Ford entities I guess. Thx. Mark- More