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JIM LAAS
JIM LAAS at Rizza Cadillac Buick GMC

JIM LAAS | Page 4

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

4.6
38 Reviews
4.6

38 Reviews

Write a Review

Dealership Experience

1 yr, 3 mos

Industry Experience

43 yrs

Languages Spoken

English English

38 Reviews of JIM LAAS

May 07, 2023

Dealership Rating
Employee Rating

Jim Laas took care of all my needs and was great. Took care of warranty issue and a planned maintenance appointment so I wouldn’t need to come back a second time. More

by MALMIKE
Service Price Transparency
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Recommend Dealer
Yes
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May 10, 2023

Rizza Cadillac Buick GMC responded

It’s great to know that Jim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2023

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Rizza Cadillac is the best dealership in the Midwest, they are always very kind and courteous More

by johnnydmnd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan

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May 10, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2023

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Employee Rating

The people at Rizza Buick GMC are great! Always above and beyond. I am a very happy return customer 😊 More

by christineb.13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan

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May 02, 2023

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 26, 2023

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Jim was great to work with, communicated with me daily, and found ways to save me dollars on my overall bill. More

by kpezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Apr 28, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 13, 2023

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Employee Rating

Very professional, I’m satisfied with my buickverano it runs great.in the future I will give you a call More

by Hilljerry35343
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Recommend Dealer
Yes
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Apr 14, 2023

Rizza Cadillac Buick GMC responded

Thank you for this great review! I'm happy to hear that our team took care of you! They are a great asset and I appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 13, 2023

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Employee Rating

The serve was amazing. I was given consistent updates and the work was done quickly. Highly recommend. More

by JimDim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan

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Apr 14, 2023

Rizza Cadillac Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

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Great professional service everyone was so helpful. I will definitely recommend this dealership to all my family and friends. More

by VINCENZASPILOTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, John Howard, Becky Aboswielem, Jim Monahan, Brian James , Mike Lorenzo

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Apr 13, 2023

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service I strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2023

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Employee Rating

Jim was a big help he got me in and out. The service was great and he also gave me info for Onstar as well. I really appreciate all his help. More

by threejays09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

Helpful
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Apr 12, 2023

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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