JOHN TREMBLAY
JOHN TREMBLAY at Gettel Toyota of Charlotte County

JOHN TREMBLAY | Page 13

Assistant Service Manager

Gettel Toyota of Charlotte County

1605 Tamiami Trail
Punta Gorda, FL 33950

Contact Me
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rated
250 Reviews

Dealership Experience

9 yrs

Industry Experience

34 yrs, 10 mos

Languages Spoken

English English

not yet
rated

250 Reviews

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250 Reviews of JOHN TREMBLAY

March 12, 2023

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Employee Rating

I arrived early for my 9:15 appointment, I left there at a quarter to 12:00. That is entirely too long to wait on just an oil change. No tire rotation. Nothing else was performed on the car. I got the car b More

by Bob Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2023

Gettel Toyota of Charlotte County responded

Bob, we thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear about the length of your wait time and that there were greese prints on your hood. We offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the dealerhsip to avoid the wait. If it wasn't offered to you, you have our apologies.

February 19, 2023

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Employee Rating

Saw me without an appointment. Fixed my problem. Very impressive. Comfortable waiting area. Wound recommend to anyone with a Toyota product More

by DDAMM32151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cartelli

February 11, 2023

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Employee Rating

Bad experience with your service department. Poor comminication with the customer and service department did not communicate well with sales department More

by REATHAVALERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Torres

Feb 12, 2023

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your recent visit. Your comments are important to us and have been sent to our management.team.

January 29, 2023

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Employee Rating

Horrible. 6 hrs to get a call back. Didn’t even check my sensors. Racked up over $800 of issues. Ridiculous No one in service when I went to get my car. More

by joannejames58
Workmanship
Recommend Dealer
No
Jan 30, 2023

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We apologize for the late call back and that the team was gone when you arrived for pick up. Thank you for bringing your concerns to our attention. We are sorry to hear that you won't be returning.

January 28, 2023

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Employee Rating

I need to have my tire balanced. Keith was able to get my car in and taken care of pretty quick. More

by Cherikuhlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Sanders

Jan 29, 2023

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 26, 2023

Dealership Rating
Employee Rating

People are nice service was awesome 👌 The video from mechanic was new to me😀Thanks More

by Phelpspoolservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

Jan 27, 2023

Phelpspoolservice responded

People are nice service was awesome 👌 The video from mechanic was new to me😀Thanks

January 25, 2023

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Employee Rating

John was able to get my oil change done on a Saturday without an appointment. It was very busy, but my daughter needed to drive the vehicle back to Louisiana the next day. He saved the day More

by Motif8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to share your experience. We are glad we were able to accommodate you without an appointment.

January 24, 2023

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Employee Rating

We have leased 2 Toyota’s from Gettel Toyota. First vehicle was a Camry. Detailing of this Camry was fantastic. Second vehicle is a RAV4. Detailing of this RAV4 did not happen? We first noticed More

by OWLSNEST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cartelli, DeWayne Moody

Jan 25, 2023

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience. Your comments have been sent to our management team regarding the delivery cleanliness of your vehicle and the missing pinstripe.

January 22, 2023

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Employee Rating

I was told and oil change should be an hour and a half tops. And then I’ll be in 2.5 hours. More

by MARYDONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 23, 2023

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience. We apologize for the long wait time. We know your time is valuable. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15-mile radius of the dealership to avoid the wait time.

January 14, 2023

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Employee Rating

Thank you for your time. You did a great job. See you all next time. More

by mmaldonado_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cartelli , Scott Proeun, Keith Sanders, Thomas Swaney, Ryan Twogood

Jan 15, 2023

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

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