JOSE DELGADO
JOSE DELGADO at Platinum Chevrolet

JOSE DELGADO | Page 2

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.6
154 Reviews

Hello my name is Jose, Service Advisor here at Platinum Chevrolet. I love classic cars and Chevrolet products !

Dealership Experience

2 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

154 Reviews

Write a Review

154 Reviews of JOSE DELGADO

June 13, 2026

Dealership Rating
Employee Rating

Pretty shady to offer a coupon for a $70 oil change and I add a tire rotation on top of that and my total comes out to $160. I’m sure there was some fine print with added fees and maybe that’s my fault for n More

by dcraigie81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ERIC RUMSOWER

Jun 17, 2026

Platinum Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it. It sounds like there could have been a billing discrepancy on our side. Please reach out to me directly so that I can look into this for you and see what we can do. UPDATE: We were able to review the billing and there is a discrepancy of $17.75 due back to you. We will be in contact shortly (if not already) to credit that back to you. It was a coupon/discount input error on our end and we apologize for not catching it beforehand. The totals should be 69.99 oil change, 39.95 rotation, 5.99 hazardous materials disposal charge + tax = $122.67 Thank you for bringing this to our attention and we will be in contact for your credit due back to you. Thank you, David Barnes, General Manager dbarnes@platinum-chevy.com

June 08, 2026

Dealership Rating
Employee Rating

Always a professional and friendly interaction. Genuine concern and ready to point out anything that might affect performance or comfort of my automobile. More

by sahingt32ltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Odin

Jun 08, 2026

Platinum Chevrolet responded

Thank you for noting how Jose and our team highlighted any issues affecting your Corvette’s comfort and performance. We appreciate you trusting us for your Chevrolet service needs. Scott Daniels, General Sales Manager

May 31, 2026

Dealership Rating
Employee Rating

My appointment experience was effortless, I was greeted by three people with warm hello and smiles.. The service was quick, thorough, and my car did not have rap music playing when I got inside. My advi More

by Laura Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

May 31, 2026

Platinum Chevrolet responded

We appreciate you sharing your effortless appointment experience. We’re glad our team greeted you with smiles, completed the service quickly, and ensured a peaceful ride back in your Chevrolet Suburban. Jose will be happy to hear his personal walk to the vehicle made a difference. Scott Daniels, General Sales Manager

April 30, 2026

Dealership Rating
Employee Rating

The tech did a sloppy job. Jose made it right. But not happy that we had to return 2 times to get it fixed. More

by NONE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Platinum Chevrolet responded

We appreciate your business and apologize for not getting the job done the first time. If you would like to discuss, please contact me directly. Scott Daniels, General Sales Manager

April 30, 2026

Dealership Rating
Employee Rating

I took my truck in last Friday. Engine light is still on after our inspection gave my truck an all clear. More

by mbautista60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ERIC RUMSOWER

May 05, 2026

Platinum Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. We've tried to reach you a few times to see how we can improve the situation. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. David Barnes, General Manager dbarnes@Platinum-chevy.com

April 27, 2026

Dealership Rating
Employee Rating

Very good service I’m just not used to paying so much for just an oil change. I may not have bought a brand new pickup had I realized the maintenance costs More

by HAG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Apr 28, 2026

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

April 25, 2026

Dealership Rating
Employee Rating

My Chevrolet is working very well and is in great condition and I like the car very much. More

by NONE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Apr 25, 2026

Platinum Chevrolet responded

We’re happy to hear your Silverado 1500 is running smoothly and remains in great condition. Jose and Eric appreciate your kind words and are glad you’re enjoying your Chevrolet. Thank you for choosing us for your service needs. Eric Rumsower, Service Manager

April 18, 2026

Dealership Rating
Employee Rating

I had to drive a xxx tiny car for a month those I paid $2K a month for a new Denali. I was told there’s Nothing you can do about it. More

by bertcasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ERIC RUMSOWER

Apr 20, 2026

Platinum Chevrolet responded

Bert, we're sorry to hear that the courtesy transportation vehicle we had available at the time of your repair was not what you wanted it to be. We do our best to keep a mix of vehicles in courtesy service but aren't always able to accommodate a like vehicle for courtesy transportation. Please feel free to contact us directly. David Barnes, General Manager

April 17, 2026

Dealership Rating
Employee Rating

Today I went to take my truck to the service and they attended me very well excellent service the result is very well explained More

by gasajo_bio.5s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Apr 19, 2026

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

April 14, 2026

Dealership Rating
Employee Rating

The service writer was awesome, as were the two drivers. The dealer was able to work around things that I’d already done for the 45,000 service on my 2500HD Silverado. More

by Elemendoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Platinum Chevrolet responded

Thank you for recognizing our service writer and the drivers who assisted with your 45,000 service. We’re glad we could accommodate the work you had already completed on your Chevrolet. We appreciate the opportunity to care for your vehicle. Eric Rumsower, Service Manager

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