JOSEPH CRADEN | Page 2

I felt this dealership was very dishonest. I requested a second key fob for the new vehicle and they told me it was another store and would get it to me. So I continued on with the deal and of I requested a second key fob for the new vehicle and they told me it was another store and would get it to me. So I continued on with the deal and of course days later, no key fob. Now they tell me there is no second key fob and it will be 200 plus for me to have one made for the vehicle. Very dishonest people that work there and would never recommend this dealership to anyone. Edit: Mitch Darrow reached out to me and offered us a credit towards the purchase of a new key fob. Thank you so much Mitch for finding a resolution to this issue. More

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Staff were professional, helpful, and courteous. Facility was clean and organized. Truly an excellent experience overall Facility was clean and organized. Truly an excellent experience overall More

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Joe Craden was extremely helpful and didnt waste any of my time. As well he was very down to earth and got me in and out in 2 hours. my time. As well he was very down to earth and got me in and out in 2 hours. More

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Joe was awesome to deal with! Very clean dealership and friendly staff! Plus free coffee !!! Very clean dealership and friendly staff! Plus free coffee !!! More

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Joe was very charming and knowledgeable about all the cars we looked at; definitely recommend him as a salesperson! cars we looked at; definitely recommend him as a salesperson! More

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They were helpful and accommodating. The experience was frustrating because I was trying to find a replacement for a disabled vehicle, but it worked ok. The music they play in the showro The experience was frustrating because I was trying to find a replacement for a disabled vehicle, but it worked ok. The music they play in the showroom is really bad. Some sort of almost heavy metal to hard rock. Very hard to concentrate and feel at ease making a decision. I will most likely not take the car to this dealership for service, I'll stick with Toyota across the street. Overall, good experience. More

by MEILSOFDESIGN Verified Customer Verified Customer

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I’ve been to a couple different dealerships now and Joesph was hands down the nicest and easiest person to talk to. He was able to make finding a car for me and my family very quick and easy. Would hig Joesph was hands down the nicest and easiest person to talk to. He was able to make finding a car for me and my family very quick and easy. Would highly recommend him to anyone else in the car market. More

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Very kind and helpful. Cheerful and pleasant definitely would come back again to see him in the future. Cheerful and pleasant definitely would come back again to see him in the future. More

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Joe helped me look at multiple amazing vehicles and was very knowledgeable about all of them. He helped me to the best of his ability and found me a great car that suited all me and my families needs! Than very knowledgeable about all of them. He helped me to the best of his ability and found me a great car that suited all me and my families needs! Thank you Joe! More

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I could have not have asked to have any better of an experience! Joe was more than helpful, knowledgeable, and wanting to make sure I was happy. experience! Joe was more than helpful, knowledgeable, and wanting to make sure I was happy. More

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