JR Arnold | Page 2
Service Manager
Castle Chevrolet Buick GMC McHenry
1107 South Illinois 31
McHenry, IL 60050
110 Reviews
Write a Review110 Reviews of JR Arnold
June 06, 2021
Was charged over 1000 for breaks on my 2016 impala. Only to find out they didn’t use oem parts. They went down the street to Napa auto and got all the parts and charged me the cost of oem breaks. Ripoff I w to find out they didn’t use oem parts. They went down the street to Napa auto and got all the parts and charged me the cost of oem breaks. Ripoff I will never go there again.,Gary Lang ripped me off More
Other Employees Tagged: Dino
April 23, 2021
Dave was very helpful and knowledgeable and personable concerning the Subaru lease with my purchase today. He took my phone call two days earlier to set up my appointment. concerning the Subaru lease with my purchase today. He took my phone call two days earlier to set up my appointment. More
Other Employees Tagged: Dave Schultz
April 21, 2021
Everytime i go in for the Auto Butler its always disappointing. They are not thorough with it. Still very dirty, Dashboards very dusty, rubber mats was soaking wet. And when I got home, I found out disappointing. They are not thorough with it. Still very dirty, Dashboards very dusty, rubber mats was soaking wet. And when I got home, I found out my number plates were crumpled. Screw caps gone. They don't care at all. I just literally fixed the plates and my effort to.make the vehicle look good is gone!!! Service advisor wasn't that accommodating. Wish he was more pleasant and friendly. This i got after waiting for 2 and a half hours. More
April 20, 2021
Matt was terrific, thorough, Knowledgeable and very Matt was terrific, thorough, Knowledgeable and very detailed in all his work. Matt went thru the car’s programmable features and set up my remote p Matt was terrific, thorough, Knowledgeable and very detailed in all his work. Matt went thru the car’s programmable features and set up my remote phone hook up. Great job by Matt More
Other Employees Tagged: Edward Chambers, Jason Emery , Matt Wollman, Chris Wasek
April 14, 2021
Jake Lee was amazing thanks so much for your help thanks for my permit smile also he should get a raise thanks again guys I appreciate it for my permit smile also he should get a raise thanks again guys I appreciate it More
Other Employees Tagged: Ryan Miller, Andrew Weitzner , Jake Lee, Sebastian Quercia, Wendy Wegner
April 03, 2021
Great Service. Very friendly people and clean atmosphere. They went over step by step and explained everything before buying the car. I highly recommend Gary Lang. They went over step by step and explained everything before buying the car. I highly recommend Gary Lang. More
Other Employees Tagged: Ryan Miller, Andrew Weitzner, Jeff Vicari, Jason Emery , Sebastian Quercia, Wendy Wegner
February 28, 2021
I love Gary Lang dealership, everyone is great, Eric was very helpful and that's why I returned to buy another car there. I would recommend them to anyone very helpful and that's why I returned to buy another car there. I would recommend them to anyone More
Other Employees Tagged: Eric Loredo
February 16, 2021
Kyle went above and beyond to have all the vehicles I was interested in lined up, warm, and ready to go. Any questions I had he was able to answer. He was a pleasure to work with. interested in lined up, warm, and ready to go. Any questions I had he was able to answer. He was a pleasure to work with. More
Other Employees Tagged: Ryan Miller , Kyle Jones
February 04, 2021
Disrespectful and rude and most of all in helpful in my situation...he could not tell me a straightforward question as to when I will get my truck back situation...he could not tell me a straightforward question as to when I will get my truck back More
Other Employees Tagged: Bill Ciszon, Jason Emery , Sebastian Quercia, Wendy Wegner
January 29, 2021
I thought everyone was very professional and helpful. Glad I bought my new truck from you. I drove down to Illinois from Wisconsin because you had the truck I wanted, glad I did Glad I bought my new truck from you. I drove down to Illinois from Wisconsin because you had the truck I wanted, glad I did More
Other Employees Tagged: Jason Emery , Rick Diamond, Ricardo Espinosa, Jessica Risch, Wendy Wegner