JR Arnold
JR Arnold at Castle Chevrolet GMC McHenry

JR Arnold | Page 11

Service Director

Castle Chevrolet GMC McHenry

1107 State Rte 31
McHenry, IL 60050

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4.5
116 Reviews
4.5

116 Reviews

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116 Reviews of JR Arnold

August 16, 2015

Dealership Rating

As Always, a Good Experience This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a More

by Otherpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Loresch

Aug 24, 2015

Castle Chevrolet GMC McHenry responded

We proud to read your feedback. Thanks for all the kind words! Jody Schutte General Manager

August 15, 2015

Dealership Rating

service center I recently took my car in for repairs. Everyone was very helpful. The service manager was pleasant and had a good sense of humor. When I took my car i More

by hopeful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Scholer

Sep 03, 2015

Castle Chevrolet GMC McHenry responded

Great to hear that visit went well - Thanks for the positive feedback - JR

August 14, 2015

Dealership Rating

Service Visit I brought my '09 Pontiac Vibe in for an oil change and two recalls. I had an appointment, they took me early. They let me know how long the reca More

by marcfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Hauswirth

Aug 24, 2015

Castle Chevrolet GMC McHenry responded

Thanks first for the kind words and for noting how Mr. Lang works with the community. We're proud to be part of the area!

July 28, 2015

Dealership Rating

Kia Soul 2012 maintainence I have a scheduled appointment to bring my car in for 60000 mile maintenance. They had just did an oil change last Saturday. The review was good. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Gorr

Jul 29, 2015

Castle Chevrolet GMC McHenry responded

Thanks for sharing your review. We hope to earn Five Stars next time! Tom

July 22, 2015

Dealership Rating

Service review of GMAC. Chris Scholer has always helped me when I come in for service work. He knows what he is doing and is very polite in explaining work that has to b e More

by jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Scholer

Jul 29, 2015

Castle Chevrolet GMC McHenry responded

We appreciate the feedback. Thanks again for your business.

July 06, 2015

Dealership Rating

Recommended Service calls have been very good so far. Service appointments ;have been very good. The service specialist I had the last time, LLoyd Tanner, was the most courteous person I have had at the d More

by SACMEMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Tanner

Jul 11, 2015

Castle Chevrolet GMC McHenry responded

First thanks for the great feedback for our Service department. As far as the sales department I would offer to personally assist you! Thanks again - Jody Schutte General Manager

June 25, 2015

Dealership Rating

Service As usual Nancy was friendly, efficient and at the top of her game! We have purchased several cars through this dealership, and continue to return More

by Silver15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Butler, Jamie

Jun 26, 2015

Castle Chevrolet GMC McHenry responded

Nancy has been on Team Gary Lang for nearly two decades - and we're proud to have her here. Thanks for taking the time to give her the kudos she deserves! GL

June 23, 2015

Dealership Rating

maintenance and repair Thanks Chris once again for the excellent service, reassuring me that my car was in good hands by taking me in the back to show me what needed to be d More

by Janis Rusher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Scholer

Jun 26, 2015

Castle Chevrolet GMC McHenry responded

We really appreciate the feedback - We proud to have Chris on the Gary Lang Team. GL

June 22, 2015

Dealership Rating

Yukon Denali Service As usual, just the best service ever. I've got an early production 2015 Yukon Denali and there is always an update or two needed on a new model. You More

by Woody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dale Cado

Jun 26, 2015

Castle Chevrolet GMC McHenry responded

We greatly appreciate your feedback. Thanks for taking the time to share this with us!

June 16, 2015

Dealership Rating

Always 100% satisfied with my service there!! The entire service department is very friendly and tries their very best every time. I have never been unsatisfied with my service there and have alw More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Butler, Dale Cado, Chris Scholer, Jeff Simonelli

Jun 18, 2015

Castle Chevrolet GMC McHenry responded

Thanks for the perfect score - Our entire team looks forward to assisting you again.

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