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JR Rodriguez
JR Rodriguez | Page 15
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
454 Reviews
JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.
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454 Reviews of JR Rodriguez
October 01, 2021
I know there is other options to take my car for service and repairs, but i just wanted to say the reason I come to Walter's Mercedes-Benz in Riverside, is because they have a first class service advisor, h and repairs, but i just wanted to say the reason I come to Walter's Mercedes-Benz in Riverside, is because they have a first class service advisor, his name is JR, he is amazing and made me feel welcome and important. thank you for all ways answer my questions. You are the best JR More
by Mickey
September 29, 2021
JR is really amazing! He is very professional, honest, understanding, and helpful! I really appreciate him taking the time to explain things. I would recommend him and team to anyone. He always provides 5 understanding, and helpful! I really appreciate him taking the time to explain things. I would recommend him and team to anyone. He always provides 5 star service. I would give 10 stars if I could! Thank you! More
by Mizene Perez
September 29, 2021
JR Rodriguez excellent customer service kept me posted on what he recommends and what absolutely needs to be done with no pressure, via text, and email I was kept informed very professional I will def. Be ba what he recommends and what absolutely needs to be done with no pressure, via text, and email I was kept informed very professional I will def. Be back More
by DeniseSs
September 18, 2021
JR Rodriguez was my appointed service advisor; I initially came in for the “notice of recall” inspection for my. Mercedes 320 moonroof seal. The inclusive inspection of my vehicle indicated need fo initially came in for the “notice of recall” inspection for my. Mercedes 320 moonroof seal. The inclusive inspection of my vehicle indicated need for tire replacement. Mr. Rodriguez explained the difference between tread and rot and enhance the discussion by bringing a service technician to literally point to the problematic cracks in the tire seam adjacent to the wheel base. Needless to say, this “hands on” care resulted in the immediate and necessary replacement of all 4 tires. The age of the existent tires was also brought to bear; the ‘gentle’ warning of blowout or rim destruction was also introduced into the conversation. This thorough process made the purchase worry free! Mr. Rodriguez also provided a dent removal estimate on a door where an elderly friend had literally used the car to break a fall; that Mercedes withstood the impact, helping to alleviate the impact of the fall, but suffered some non-invasive dents! I will return to the dealership, under Mr. Rodriguez’ watch to secure an appointment to remove said dents. Again, an expeditious solution, thanks to Mr. Rodriguez. His professionalism, combined with patience and expertise, couple with thoughtful explanatory ability, bodes well for continued delivery of excellent service at Walter’s! More
by Remjgconsulting
Dealership Inventory (451 Vehicles)
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