JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 16

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

Write a Review

454 Reviews of JR Rodriguez

August 06, 2021

Dealership Rating
Employee Rating

I was very happy with the service I received from Walters Mercedes. JR Rodriguez was a very professional service advisor. I have 2 Mercedes, they will always have my business. More

by Kiko2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Walter's Mercedes-Benz of Riverside responded

Kiko, Thank you for your positive review! Providing top-notch service is so important to us, and we are so glad that JR's efforts met your satisfaction. It is an honor to have earned your confidence and loyalty and we look forward to providing you and your vehicle with our best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2021

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Employee Rating

I would like to thank JR Rodriguez for always going above and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the b More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Walter's Mercedes-Benz of Riverside responded

Cindy, Thank you for taking the time to leave JR this positive review! We are so glad that he consistently takes great care of you, and gets your automotive needs swiftly resolved. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that JR and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2021

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Employee Rating

Ask for JR. He’s very helpful! Always professional and communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them More

by sanazto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Aug 02, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave JR this excellent review and recommendation! We are delighted that he consistently takes great care of you and your vehicle during your visits, and he will be honored to know how confident you are in his efforts with your automotive needs. We hope to see you again the next time you are in need of automotive assistance. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 21, 2021

Dealership Rating
Employee Rating

JR RODRIGUEZ assisted me for service A1 on my car. Explained all works to be done, and Im satisfied with all works done. He’s an excellent staff of Walter’s. More

by DADSKO143
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 21, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Offering thorough and efficient services is always our goal, and we are delighted that JR provided you with nothing less. It is our pleasure to serve you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may assist you with in the future! We hope to continue serving you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 20, 2021

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Employee Rating

J.r. Rodriguez was very helpful, very friendly, listened to my needs and made the process super simple. I will be coming back to Walters for all my service needs because of the customer service of J.r. Rodr More

by C.square89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your positive review! Your safety and satisfaction are our utmost priorities, and we are delighted that JR provided you with excellent care and got your automotive needs efficiently taken care of. He will be honored to have earned your confidence and loyalty. We wish you safe travels, and we look forward to serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 20, 2021

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Employee Rating

Excellent customer service. I had an excellent experience in my visit to the dealer. JR attended me very professionally, helped me in everything and clarified all my questions. More

by orlsan1902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that JR provided you with A+ service and got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 08, 2021

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Employee Rating

Walter’s has always taken excellent care of me and my cars over the last 20 years. Although I live in Ontario. I will only take my car to Walter’s. From scheduling my appointment to the professional serv More

by Dragon007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Jul 09, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this positive review! It is an honor to have your confidence and loyalty, and we are delighted to know that JR continuously provides you with the top-notch service that you so much deserve. He will be honored to know of your very kind words and that you deeply value his assistance with your automotive needs. We hope to continue to serve you for many years to come. Please drive safely, and do not hesitate to give us a call if there is ever anything more that JR and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Jul 09, 2021

Dragon007 responded

Thank You

July 08, 2021

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Employee Rating

Same day appointment, J.r Rodriguez was very helpful, diagnosed the problem with my car, repairs was done on time and my car was washed. More

by Fantibelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that JR could put you at ease and get your automotive needs swiftly resolved. We wish you the safest of travels, and we hope you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Dealership Rating
Employee Rating

Alex Ramirez of Walter's MB Riverside CA, has gone over and above what is expected in order to provide special service accommodation for me given my disability. I sincerely appreciate the special attentio More

by rjarrettc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez , Kelly, Edwin

Jun 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Alex and the rest of the team provided you with the top-notch service that you so much deserve. It is our pleasure to provide you with a smooth experience and get your automotive needs efficiently taken care of. Alex will be delighted to hear how greatly you value his service. Please do not hesitate to give us a call if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Jun 30, 2021

rjarrettc responded

Walter's Mercedes-Riverside CA is #1 everywhere...Alex Ramirez provides outstanding service to make sure special needs clients are given the attention and accommodation required resulting in overall customer satisfaction and confidence that their vehicle will maintain the reliability so important to them...Kudos!

May 29, 2021

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Employee Rating

I would like to thank JR Rodriguez for his exceptional service and always being reliable when my car needs maintenance. I am unable to maintain my car’s cleanliness as I work a busy schedule and have heal More

by tyrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Walter's Mercedes-Benz of Riverside responded

Tyrone, Thank you for leaving JR this wonderful review! We are pleased that he could consistently put you at ease and ensure that your automotive concerns are thoroughly resolved. He will be honored to hear of your very kind words. We wish you the best and the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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