JR Rodriguez | Page 38

Excellent. Another outstanding experience dealing with Peter Tecson. This is my second Mercedes that I have leased at Walters and Peter once again went over and Another outstanding experience dealing with Peter Tecson. This is my second Mercedes that I have leased at Walters and Peter once again went over and above to help me. Not only does Peter know the in's and out's of the vehicles, he is extremely patient and kind in offering training and assistance so that I felt comfortable with the many new features that my beautiful new car has! He has also been very helpful by sending me videos of the many functions and features. Thank you Peter!!! Peter is an outstanding asset to Walters Mercedes-Benz of Riverside! More

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Great customer service I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance se I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance service, I had a problem with my radio fading out and he contacted the technician and ordered the software when he saw personally the problem, got me an appt and had the software updated. He really took very good care of his customers. Thanks JR. - tony g. More

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Maintaining your car I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. ar I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. arrived they were ready. I have found the service at Walters to be exceptional. This time the service was excellant. In a short period of time they had analyzed the problem and fixed the problem. I could not be happier with entire process. Paul N. Jennings More

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Maintenance Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. More

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JR RODRIGUEZ IS AN AWESOME SERVICE ADVISOR!!!! JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of Riverside for almost 20 years and their service department has never disappointed. More

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Problem with esp bas light Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck More

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JR Rodriguez is such a great guy. The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right pla The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right place. The two friendly staff memebers in the Loaner Car department are always so cheery and helpful as well. More

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Great Service My experience with Walter's Mercedes-Benz has been fantastic. This proved to be true again with my recent service visit. J.R. Rodriguez was great. My experience with Walter's Mercedes-Benz has been fantastic. This proved to be true again with my recent service visit. J.R. Rodriguez was great. He made sure I understood everything that had been completed and answered all of my questions. He was efficient and knowledgeable. I would highly recommend Walter's and J.R. for any service needs. More

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Searvice for vehicle I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad e I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad experiences here. The service staff is friendly and helpful. No issues here. I have recommend this dealership to others because of my experience here. More

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40k Mile Service Bought my CLA at Walter’s about 2 years ago and have been taking it to Walter’s for service. Since my first service I have been helped by JR Rodriguez Bought my CLA at Walter’s about 2 years ago and have been taking it to Walter’s for service. Since my first service I have been helped by JR Rodriguez. He is very helpful and knowledgeable about his product. He answers all my questions and gets things done quick! Thank you for all your help and see you at 50k. More

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