JR Rodriguez | Page 8

Abigail, Anthony and another gentleman from New York was so nice and helpful great customer service! so nice and helpful great customer service! More

by AEDWARDS302 Verified Customer Verified Customer

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Stephen is great my second time with him and I was pleased and happy each time pleased and happy each time More

by Miraclew92 Verified Customer Verified Customer

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Mr Henry is the best salesman you have and he has something that most salespeople don’t have and that’s integrity and charm, intelligence,charisma and he is the sunshine in the dealership. If it wasn something that most salespeople don’t have and that’s integrity and charm, intelligence,charisma and he is the sunshine in the dealership. If it wasnt for him I wouldn’t buy cars there. He actually cares about his customers! More

by Allyson Pease Verified Customer Verified Customer

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They changed my battery pack safety assembly fuse and 3 recalls 409.21 they did amazing car is good as new thank you so much Kia honest 1 lied and said they could handle it but they couldn’t def use kia recalls 409.21 they did amazing car is good as new thank you so much Kia honest 1 lied and said they could handle it but they couldn’t def use kia More

by desiraelee93 Verified Customer Verified Customer

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Worst experience nothing but lies just to make a sale contacted attorney . Zero star review . xxxxx of earth sleezey sales team and owner dealer principal can’t even show his face to the problem contacted attorney . Zero star review . xxxxx of earth sleezey sales team and owner dealer principal can’t even show his face to the problem More

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Louis is a very good help. He always tried to make sure that I was given the best deal possible. He is a great cheerful salesperson, who always tries his best. And Abbie is He always tried to make sure that I was given the best deal possible. He is a great cheerful salesperson, who always tries his best. And Abbie is a very nice, intelligent helpful young lady who showed me the ropes during the car buying process. She showed me how to do the orientation. I could not finish it on my own due to computer issues at home or at the library. But, everything else was a set and go. I did not go to service, but that was no problem. It was raining and I could not do it that day. But, it was a go and everything was already taken care of already. Nice work and Keep the great job. Also, I believe that the Lord will be faithful to me once again. And, I will get back my blue background dashboard again. The color and background is good for healing. I must I may have or may not have been driving. But I had the car for 2 or 3 days. And I saw dust on the screen and I wiped the dust off with my hand a little bit. I had a ring on, but it did not scratch the screen. At the same time I touched an button on the screen and the aura of the screen panel got knocked off or out (or something). I have not seen the nice healing blue background and panel since. I would like service department to do or program that for me, again. I claim it in Jesus name. Daytona Kia is a wonderful place to buy a car. Love, Jeanine Alina Smith 27 Raemoor Drive, Palm Coast, FL 32164 386-283-6850 Thank you, again. More

by Jeaninesmith879 Verified Customer Verified Customer

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I accompanied my friend to the Kia dealership because he needed a vehicle ASAP! His current car which he is still paying for is inoperable and currently being held at a mechanic until he pays the diagnostic needed a vehicle ASAP! His current car which he is still paying for is inoperable and currently being held at a mechanic until he pays the diagnostic fee. He brought his vehicle from “OK” carz 6 months ago and has had several issues. He had to pay $6000 to get it repaired but was not able to pay it so he came to Kia to find another vehicle to allow him to get to work. My friend tried to get approved but was denied. Rolando stepped in and convinced me to co sign for my friend which I had serious reservations about. He assured us that I would be off the contract in 3 months and at that point, my friend would be able to refinance after 3 months and after he paid 3 biweekly payments. He also said he would give me $1000 total for co-signing. We told Rolando that my friend was still paying for old vehicle and that he didn’t want to have two car payments. Rolando stated he would give my friend the money to pay the diagnostic fee and towing fee and that he would call “ok” carz to explain the situation. Rolando promised my friend that he wouldn’t owe OK Carz any money due to the company being a “buy here, pay here” establishment just as long as he returned the car. He also stated he would send us an email guaranteeing that his vehicle would be refinanced after 3 months (he never sent the email). Because of these reasons, I agreed to co sign for my friend. Rolando also convinced me to purchase my own vehicle from Kia as well on the same day. He promised that my payments would be at $500 after I financed. I would have to pay 3 biweekly payments before I was eligible to refinance. Rolando drove my new car to me and I signed the paperwork in the vehicle. He said he couldn’t give me any copies of the paperwork because he wasn’t allowed to and that it would be emailed to me. I never received any paperwork. He drove my old car (trade-in)back to the dealership. Everything was well until he stopped answering our text regarding the status of our checks, and if he called OK carz. We saved all texts regarding this. My friend is now at a point where he will possibly have 2 car payments because he listened and trusted Rolando’s guidance. Everything that Rolando said he would has not been done. NOTHING! I still don’t even have my car’s paperwork. My friend and I went to Kia Mitsubishi today and spoke to JR about our concerns and he definitely made us feel at ease. He said he would ensure everything would be taken care of. If you go to Kia Mitsubishi, and you meet Rolando, don’t believe anything he says because he is a con artist. More

by TREY.GOURDINE23 Verified Customer Verified Customer

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The Sales People Anthony & JR were very attentive and very good with us when I bought my first car. very good with us when I bought my first car. More

by Stephanie Vega Verified Customer Verified Customer

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Worst dealer experience ever. Communication after the sale is zero unless I initiate a call. Vehicle came without a owners manual, no 2nd key, and missing parts in jack kit. No Communication after the sale is zero unless I initiate a call. Vehicle came without a owners manual, no 2nd key, and missing parts in jack kit. No follow through with dealer on receiving these items. Temp tag expires in 3 days and I can't get through to anyone to get information on my tag transfer. I wouldn't se d my worst enemy here. More

by Patti Verified Customer Verified Customer

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Very friendly and polite. They work with you and help you get the vehicle you want. They work with you and help you get the vehicle you want. More

by Mroy002 Verified Customer Verified Customer

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