Jack Albertin

Wally's Nissan of Latham responded

Dear lperino77, We're absolutely delighted to hear you had such a positive experience with Jack! It's wonderful that you found him helpful, polite, and professional. We're so happy you'd recommend him to others! We're always striving for 5-star experiences across the board. Would you mind sharing some insights on what influenced your lower ratings for sales price transparency, trade-in experience, and purchase time? Your feedback helps us pinpoint areas where we can make the car buying process even smoother for our customers. Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Dear Warrior83dc, Thank you so much for sharing such positive feedback about Jeff, Jack, and your overall experience! We're incredibly grateful you feel our team went above and beyond for you. We're always striving to provide a fully satisfying experience for every customer. If you're comfortable sharing, we'd greatly appreciate any insights into what might have influenced your lower ratings for sales price transparency, trade-in experience, purchase time, and finance experience. Your feedback is invaluable as we continuously look for areas to improve. Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi JESSICA_FONTENOT2002, Thank you so much for the fantastic review! We're incredibly happy to hear that you consistently find our team helpful and friendly. We take pride in providing excellent customer service and responsiveness. We'll be sure to let Jack know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Here's a response draft for Norasue's positive review: Hi Norasue, Thank you so much for the amazing review! We're so happy to hear that Jack provided excellent service and that you're loving your new Rogue. It sounds like you had a smooth and enjoyable experience with us. We're glad that Nikkie and Jack were able to make the process so easy! We'll be sure to share your kind words with them. The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi tyjohnson, We're so happy to hear that Jack provided you with excellent service! Thank you for sharing the positive feedback – we'll be sure to let him know. We look forward to working with you again in the future. The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello mmarotta83, Thank you for your excellent review! We're thrilled to hear that your transaction for leasing a new vehicle at Wally's Nissan of Latham went smoothly and that you found our staff, especially Jack Albertin, to be attentive, caring, and helpful in answering all your questions. Your recommendation means a lot to us, and we're glad we could provide you with a positive experience. We pride ourselves on our team's competence and dedication to customer service. If there's anything more we can do for you or any further questions you have, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello CHRISTINANILES83, Thank you for your 5-star review and for highlighting your quick, easy, and understandable experience at Wally's Nissan of Latham. We're delighted to hear that Jack Albertin was great in showing you a variety of options and that our financial team was informative and pleasant. We appreciate your recommendation and are pleased to know that our team's knowledge and attentiveness made a positive impact on your visit. Our goal is to provide a seamless and enjoyable experience for every customer. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future. Warm regards, The Team at Wally's Nissan of Latham (518) 250-4380

Wally's Nissan of Latham responded

Hello BSCABL, Thank you for your 5-star review! We're thrilled to hear that Jack Albertin provided you with great, no-nonsense service and took very good care of you during your leasing process at Wally's Nissan of Latham. It's also wonderful to know that everyone on our team was friendly and helpful. We appreciate your recommendation and are glad to have met your expectations. If there's anything more we can do for you or any further feedback you'd like to share, please feel free to contact us. We look forward to your next visit. Best regards, The Team at Wally's Nissan of Latham (518) 250-4380

Wally's Nissan of Latham responded

Hello, Thank you so much for your fantastic review of your experience with Wally's Nissan of Latham. We are absolutely delighted to hear that you found our service fast, easy-going, and very helpful. It's especially gratifying to know that our commitment to great customer service contributed to your wonderful experience. Your positive feedback and willingness to do more business with us in the future is the highest compliment we can receive. We're thrilled that Jack Albertin was able to make your leasing process enjoyable and stress-free. Our team members, like Jack, are dedicated to providing the best possible experience for each customer. We truly appreciate your recommendation and look forward to the opportunity to serve you again. If there is anything more we can do to assist you or enhance your future experiences with us, please don't hesitate to reach out. Thank you once again for choosing Wally's Nissan of Latham, and we eagerly await your next visit. Best regards, The Team at Wally's Nissan of Latham (518) 250-4380