Jack Coco Sr. | Page 44

Sonata Jackie did a great job start to finish and would recommend him and heritage to others. This is my 2nd sonata and Hyundai needs to keeping the car inex Jackie did a great job start to finish and would recommend him and heritage to others. This is my 2nd sonata and Hyundai needs to keeping the car inexpensive and reliable. More

by pmgilbert220 Verified Customer Verified Customer

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Fantastic customer experience Every step of the process was excellent. Great customer service was demonstrating from the first meeting through the last. Extra efforts were made to Every step of the process was excellent. Great customer service was demonstrating from the first meeting through the last. Extra efforts were made to ensure that all of the financial aspects of the deal went smooth for me. I was treated with utmost respect and I will look to Hyundai in the future. More

by smike55 Verified Customer Verified Customer

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Great Experience Jackie Coco, Sr. was extremely helpful throughout the car-buying experience. He demonstrated knowledge about the car I purchased and about the car-buy Jackie Coco, Sr. was extremely helpful throughout the car-buying experience. He demonstrated knowledge about the car I purchased and about the car-buying process in general. His attention to detail was appreciated. More

by coachkroberts5 Verified Customer Verified Customer

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Kudos to staff The experience I had with the dealership was wonderful.At the outset, the staff was welcoming and very friendly. Jack was very knowledgeable about the The experience I had with the dealership was wonderful.At the outset, the staff was welcoming and very friendly. Jack was very knowledgeable about the car I was intending to buy. He was extremely patient when answering all my questions. There was absolutely no pressure exhibited towards me or my daughter. He was a good listener which is so important. I would definitely return to that dealership; I would want Jack Coco to be my contact person. I hope he is appreciated because you are fortunate to have him on your staff/. I visited HAMILTON HYUNDAI in Chambersburg, PA near my home. More

by djturley68 Verified Customer Verified Customer

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Another satisfied Customer My experience here was amazing! Professionalism at it's best. No question was unanswered and everything was given to me straight. There were no "hidde My experience here was amazing! Professionalism at it's best. No question was unanswered and everything was given to me straight. There were no "hidden" fees or anything like that. Very satisfied! More

by djohnson_09 Verified Customer Verified Customer

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Jackie’s demeanor feels like dealing with a friend ! After my 14 year old Mazda started failing I knew I wanted to purchase a Hyundai Elantra and solicited quotes from multiple dealers in the Baltimore a After my 14 year old Mazda started failing I knew I wanted to purchase a Hyundai Elantra and solicited quotes from multiple dealers in the Baltimore area. As opposed to other dealers I solicited quotes from who I asked in my emails that I not be spammed with calls and texts as I can’t take personal calls at work, Jackie Coco respected that and worked with my schedule . From the start I noticed that Jackie’s demeanor makes you feel as if you are buying a car from a friend and not the stereotypical car salesman –perhaps found at other dealers .His is very pleasant, so genuine ,patient and provides the best customer service for the entire process –with no pressure . Jackie really understood my needs and my budget and I was able to get a fair price and found the entire process at the Towson location very pleasant. No rush, hassle or pressure tactics. They really do work for & with you. Jackie even spent extra time after the sale patiently showing me the ins and outs of the features .He even took another test drive to get me familiar and make sure I was comfortable before driving off –that is real customer service ! More

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My experience I was greeted in a timely manner and was taken to test drive the car that I wanted soon after. All of the features were explained to me and set up whi I was greeted in a timely manner and was taken to test drive the car that I wanted soon after. All of the features were explained to me and set up while I was in the dealership. The buying process did take some time, but it was a big purchase for me and I wanted to make sure that I understood everything. Overall a very good experience, and I am happy with my car. More

by Jenninfer Verified Customer Verified Customer

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Great experience buying my first car!! This was my first time buying a new car and heritage Hyundai Towson made this a smooth and pleasant experience. Mike Reeger, manager gave me an excell This was my first time buying a new car and heritage Hyundai Towson made this a smooth and pleasant experience. Mike Reeger, manager gave me an excellent price and worked within my budget. My salesman Jackie. Coco explained everything thoroughly and carefully and answered all of my questions. I am definitely recommending to family and friends who are looking to buy new cars. More

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Turning A Situation into a Positive Opportunity We unexpected had our family vehicle experience a full engine failure while driving home from DC. Out of nowhere we suddenly needed to purchase a new We unexpected had our family vehicle experience a full engine failure while driving home from DC. Out of nowhere we suddenly needed to purchase a new vehicle and same day at that. Heritage took great care of us and actually helped up get into a brand new vehicle the first for our home. What was an originally stressful and unexpected situation quickly turned into an exciting blessing and opportunity. Thanks to all the staff but especially Jack who did everything to make our experience a good one. We love our new car and will probably return to heritage for our next(and hopefully planned) purchase! More

by aavery.baltimorecpp Verified Customer Verified Customer

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5 Star Dealership Great customer service. Great facility. Would highly recommend if you have poor credit. Nothing but positive things to say about this dealership. I di Great customer service. Great facility. Would highly recommend if you have poor credit. Nothing but positive things to say about this dealership. I did not feel pressured and I'm in love with my purchase. More

by jharp101 Verified Customer Verified Customer

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