Jack Coco Sr.

I bought a new Palisade from Jack Coco as he seemed honest and up front about everything. I enjoyed working with him as he is a professional. I've purchased from Heritage before and I like dealing with honest and up front about everything. I enjoyed working with him as he is a professional. I've purchased from Heritage before and I like dealing with local people and businesses. This is my first Hyundai so we'll see how this goes, but so far sso good. More

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Mr Jack Coco did a great job as well as Mr Marcus sale manager thanks for great customer service manager thanks for great customer service More

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I knew I wanted to work with Jack Coco after my test drive with him. He is upfront and honest, and I truly appreciated it, considering it was my very first time purchasing a brand-new vehicle. I did the drive with him. He is upfront and honest, and I truly appreciated it, considering it was my very first time purchasing a brand-new vehicle. I did the majority of my negotiating via email and phone, and Heritage was very responsive and patient. From start to finish, Jack made sure I was satisfied with my decision and purchase. He even took the time to show me all the features in my car before I drove off the lot. I will recommend Heritage Hyundai Towson to anyone looking for a great deal and excellent service. More

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Our family has bought several vehicles at Heritage. Jack Coco has always been there to greet us at the door and makes us feel comfortable and welcome. He always takes the time to ask about family ( Jack Coco has always been there to greet us at the door and makes us feel comfortable and welcome. He always takes the time to ask about family ( who we have also sent there). We would recommend Heritage and Jack to friends and family. Thanks for a great experience! More

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Jack Coco took good care of us from the time we arrived until the time we drove away with our new Palisade. Jack was friendly and very knowledgeable. Buying a car can be a lengthy process, but Jack and until the time we drove away with our new Palisade. Jack was friendly and very knowledgeable. Buying a car can be a lengthy process, but Jack and the folks at Heritage Hyundai in Towson were very efficient. I think it the fastest we have ever purchased a new car. Thank you team Heritage. More

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Mr Coco is the best. It was a first class experience dealing with this salesperson. He was knowledgeable about the vehicle and professional in working with us. Also wit It was a first class experience dealing with this salesperson. He was knowledgeable about the vehicle and professional in working with us. Also with all the new technology on the cars these days he showed us many of the features and was patient with all our questions. He even said call me if you have any questions and if necessary come back in and we’ll go over everything. I’ve bought a lot of cars and I’ve dealt with a lot of car salespeople. Jack is the best. If you want a Hyundai you should go to him. More

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This was my first purchase from Heritage and the experience could not have been better! experience could not have been better! More

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This was our second purchase from this dealership. We were very happy with our purchase and the professionalism of all employees we interacted with. We discovered the dealership online and Jackie r We were very happy with our purchase and the professionalism of all employees we interacted with. We discovered the dealership online and Jackie reached out to us to setup a meeting. He was very responsive to our scheduling requests and made sure he had most of the necessary documentation and information ready ahead of our arrival. This helped our buying process and made it very easy for us to communicate. He was patient with all our questions and helped us get the best possible deal. He followed up with us after the purchase to make sure everything went smoothly. Roman and Sam were two managers we talked to in this process. They are very professional and do everything they can to get the best deal possible for their clients. They are very experienced and articulated all the details about pricing very well for us to understand it. Their transparency helped in building trust between us in the transaction. Roman also followed up with us after the purchase to ensure everything went smoothly. Really appreciate that ! Lastly Chris, one of the finance managers, helped us with our financing paperwork and he was great with answering all the questions and was very transparent with all the pricing and add ons. He was professional and helped us get the deal done as soon as possible. Chris was very patient and I would highly recommend new buyers to work with Chris as he will make sure you have a seamless experience. Overall it was a great experience at this dealership and I will recommend people to come here for your new car purchase. More

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I've been a customer with Heritage Hyundai since 2017 and have been leasing my vehicles ever since. Whenever it's time to renew my vehicle, i have nothing but the best experience. This time, James and Javier have been leasing my vehicles ever since. Whenever it's time to renew my vehicle, i have nothing but the best experience. This time, James and Javier picked out a beautiful new Tuscan for me, and Javier had it ready for a test drive upon my arrival. Damian was super helpful in working some magic to get the best deal. Picking out a new car can be overwhelming and take some time, but from chatting with Javier while waiting for applications to go thru and then getting help from Jack to update/setup the Bluelink.. to signing documents with Demetria in financing to get all the paperwork completed, the experience was seamless and stress free! The customer service here is top notch! More

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This is my fourth purchase from Jak Coco Sr . We always do it on the phone and he fits me in the right vehicle and price ALWAYS. There is no haggling at all I get what I ask from Jack ....What a g We always do it on the phone and he fits me in the right vehicle and price ALWAYS. There is no haggling at all I get what I ask from Jack ....What a great guy !!! He seals the deal every time with minimal time in the dealership ....Thanks Jack More

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