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Jack DePre

Overview Reviews (297) Inventory (183)

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Jack DePre

Jack DePre | Page 24

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.6

297 Reviews

Overview Reviews (297) Inventory (183)

Dealership Experience

34 yrs, 1 mo

Industry Experience

47 yrs, 2 mos

Languages Spoken

English

4.6

297 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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297 Reviews of Jack DePre

May 20, 2024

Dealership Rating

Employee Rating

I had a flat tire and pulled into Conicelli Toyota for help. They were great and worked me into their schedule as quickly as possible. help. They were great and worked me into their schedule as quickly as possible. More

by dr2th7172

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 20, 2024

Dealership Rating

Employee Rating

The staff at Conicelli Toyota were professional and they made the process of purchasing a truck quick and easy made the process of purchasing a truck quick and easy More

by KELLYYURKOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Criscuolo, David Rush , Tom Moore, Eddie from sales

May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 20, 2024

Dealership Rating

Employee Rating

Friendly, handle my car with clean hands in and out fast. On top of maintenance with calls and text. fast. On top of maintenance with calls and text. More

by JOANLOUISBROWN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 19, 2024

Dealership Rating

Employee Rating

Christina was nice but my Toyota experience as a whole was terrible. My toyota experience this time around was below average was terrible. My toyota experience this time around was below average More

by LITIA83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Christina Randall, Alissa Fox, Ben Guyon, David Rush , Matthew Hoyle

May 20, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read of your recent experience that did not meet your expectations. I will share this with our Toyota Service Manager at our Springfield location. If you would like to give me your phone #, I can pass it on so that he can reach out to you. Paula DiGiacomo, Customer Relations, 610-828-1400 x 1213

May 16, 2024

Dealership Rating

Employee Rating

Every employee was welcoming and helpful. Waiting room was comfortable and clean also the bathroom Waiting room was comfortable and clean also the bathroom More

by kathiedinsmore

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 17, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

May 14, 2024

Dealership Rating

Employee Rating

Service advisor, scheduling person and customer should be on the same page. I called and requested service schedule for my vehicle and I said I would be waiting at the dealership but scheduling person put me on the same page. I called and requested service schedule for my vehicle and I said I would be waiting at the dealership but scheduling person put me in for drop off! . Luckily the service manager fixed the situation. That’s why dealership requires a manager/ supervisor. Thanks. More

by Rajshahi1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alissa Fox

May 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks for sharing your recent experience with our dealership service center in Springfield. I'm happy to hear that our service manager stepped in to resolve this for you. Paula d, Customer Relations

May 13, 2024

Dealership Rating

Employee Rating

Great service from the moment you walk in the door to the time you leave time you leave More

by GREGGOYO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Scott, Brian Coffin , Virgilio Pabon, Joel

May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 12, 2024

Dealership Rating

Employee Rating

I am always happy and satisfied at Conicelli Toyota. Thank you! Everybody cares, they make me feel at home Thank you! Everybody cares, they make me feel at home More

by TUSHABE68

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Alissa Fox, AJ Vanhart, Brian Coffin , Matthew Hoyle

May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 11, 2024

Dealership Rating

Employee Rating

They are great, and Pleasent. Very consideret! Knowledgeable about their cars, and trucks great work! Very consideret! Knowledgeable about their cars, and trucks great work! More

by KPSHABAZZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben Guyon , TED

May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 10, 2024

Dealership Rating

Employee Rating

We've purchased 3 cars from Conicelli Toyota during the last 15-18 years. Pleased with all of them AND the service you provide. Thanks for the reminders so we don't miss an inspection, etc. Good job! last 15-18 years. Pleased with all of them AND the service you provide. Thanks for the reminders so we don't miss an inspection, etc. Good job! More

by paula.wholey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alissa Fox , Matthew Hoyle

May 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks Paula for this great review and kind words. We appreciate your business. Paula d., Customer Relations

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