Jack DePre
Jack DePre at Conicelli Toyota of Springfield

Jack DePre | Page 25

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

Contact Me
4.6
287 Reviews

Dealership Experience

33 yrs, 11 mos

Industry Experience

47 yrs

Languages Spoken

English English

4.6

287 Reviews

Write a Review

287 Reviews of Jack DePre

April 18, 2024

Dealership Rating
Employee Rating

1.They made me wait for 15 minutes before they could check me in. When people work together, whoever is not busy must help customers. Instead she is complaining. I don’t understand why I have to wait 3 More

by Prunella Mathebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alissa Fox

Apr 19, 2024

Conicelli Toyota of Springfield responded

Prunella, I apologize for your recent experience with our Conicelli Toyota of Springfield service center. I shared your concerns with our service manager. If you would like to send me your phone #, I would like to have Jack call you about this issue. Paula d., Customer Relations, 610-828-1400 x 1213

April 15, 2024

Dealership Rating
Employee Rating

Always a pleasant experience. Staff is friendly. Service is quick. Have nothing else to say. More

by mao1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Apr 15, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

April 13, 2024

Dealership Rating
Employee Rating

Initial check took 2 + hours. New car with 2000 miles that was way too long. But the tech did apologize. More

by CRADLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Conicelli Toyota of Springfield responded

Thanks so much for reviewing our dealership. We appreciate your sharing your concerns. Paula d., Customer Relations

April 10, 2024

Dealership Rating
Employee Rating

Service was good, however, staff who receive the car for service do not give instruction what to do when you hand over the car. More

by MARIETA.SANTIAGO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall , Shawn Heffron

Apr 10, 2024

Conicelli Toyota of Springfield responded

We appreciate the four star review and your concerns during your last service visit to our dealership. I'll be sure to share this with our service manager. Paula d., Customer Relations

April 08, 2024

Dealership Rating
Employee Rating

Receptionist was superb they has no staff but they were able to get me out of there in time More

by FKADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Conicelli Toyota of Springfield responded

Many thanks for this great five star review. We appreciate your business. Paula d., Customer relations

April 07, 2024

Dealership Rating
Employee Rating

Appointments are always easy to make on their site. I appreciate the communication that they provide me before, during and after my vehicle has been services. I have been coming here for years and they More

by Deb0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall , Shawn Heffron

Apr 08, 2024

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback regarding your recent visit to our dealership. We appreciate your business. Paula d., Customer Relations

April 06, 2024

Dealership Rating
Employee Rating

I trust the crew at Conicelli to give me an honest appraisal of my vehicle's condition and needs. More

by TTOLOMEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Morales, Christina Randall, Alissa Fox , Shawn Heffron, Matthew Hoyle

Apr 08, 2024

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 04, 2024

Dealership Rating
Employee Rating

The team had great communication, the facilities provided a comfortable waiting environment, and the technician valued my time. More

by laurenmarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Apr 08, 2024

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 01, 2024

Dealership Rating
Employee Rating

Extremely professional staff from the front desk to the techs I spoke to. I also enjoyed the car jockeys, very polite. Extremely clean also More

by BRIAN.GEORGE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Alissa Fox, AJ Vanhart , Shawn Heffron, Matthew Hoyle

Apr 01, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

Dealership Rating
Employee Rating

It's always a pleasure, I'm in and out & I feel like my car is being taken care of well there. Additionally, The service Advisor Omar that I had this time was really personable amd helpful. More

by SHARPESHERRI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayah Maghtha

Apr 01, 2024

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

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