Jack DePre
Jack DePre at Conicelli Toyota of Springfield

Jack DePre | Page 26

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

Contact Me
4.6
281 Reviews

Dealership Experience

33 yrs, 10 mos

Industry Experience

46 yrs, 11 mos

Languages Spoken

English English

4.6

281 Reviews

Write a Review

281 Reviews of Jack DePre

March 24, 2024

Dealership Rating
Employee Rating

It’s always a great experience at Conicelli! The people are great and the workers are always professional. More

by WAYNEHEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Alissa Fox, AJ Vanhart , Shawn Heffron, Matthew Hoyle

Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 23, 2024

Dealership Rating
Employee Rating

The job was done as explained. The agent was very informative and friendly. The price reasonable. More

by FLOKIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Conicelli Toyota of Springfield responded

We appreciate the five star review and kind words. Paula d., Customer Relations

March 22, 2024

Dealership Rating
Employee Rating

Very pleased with the ease and convenience of scheduling on line. The wait at the dealership wasn't bad at all and my car was serviced promptly. More

by gingermeister8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Alissa Fox, AJ Vanhart , Shawn Heffron, Matthew Hoyle

Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 21, 2024

Dealership Rating
Employee Rating

Joe Morales is very humble and professional sales representatives. The quality of the service is outstanding, I did not waste much time waiting for my car service appointment. More

by Misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Morales

Mar 21, 2024

Conicelli Toyota of Springfield responded

Misty, many thanks for this great review. We appreciate the positive feedback and your business. Paula d., Customer Relations

March 20, 2024

Dealership Rating
Employee Rating

Matt and Jack give outstanding service always. They are very courteous and professional. Highly recommend. More

by MLAURENZI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 18, 2024

Dealership Rating
Employee Rating

Hello, I was very disappointed with a wait time of almost 3hrs for an oil change and inspection on a low mileage, 2019 Toyota Camry. I was not kept up to date with the progress on my car. After almost 2hrs, More

by CR70F9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alissa Fox

Mar 18, 2024

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding an experience you had with our Toyota Service center in Springfield. I advised the Service Manager of your issues and if you call Jack DePre at 610-690-6000 x 5060 and I am sure he will be happy to review these with you. Paula d., Customer Relations, pdigiacomo@conicelli.com

March 15, 2024

Dealership Rating
Employee Rating

Work is performed properly, but service advisors have no concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection More

by RROHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Alissa Fox

Mar 18, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear about your recent experience that did not meet your expectations. Please contact me at 610-828-1400 x 1213 and I can take your name/phone number to have our service manager speak w/ you about your concerns. Paula d., Customer Relations

March 14, 2024

Dealership Rating
Employee Rating

Friendly personnel, courtesy shuttle driver was great. Worked with me to job done as requested More

by MARKFUREYUDHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate the positive feedback and kind words. Paula d., Customer Relations

March 13, 2024

Dealership Rating
Employee Rating

Appointment was for routine maintenance. Service was explained to me as what was going to be covered for the service. The wait time was reasonable. More

by Daculb
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Mar 13, 2024

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate it. Paula d., Customer Relations

March 06, 2024

Dealership Rating
Employee Rating

The mechanic diagnosed and fixed the loose heat shield on my Prius. Everthing is OK now. More

by RPHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

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