Jack Kim | Page 102
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,088 Reviews
Write a Review1088 Reviews of Jack Kim
March 05, 2020
If I could of gave them no stars that would be more appropriate I've worked in the car business for fifteen years I never seen a more scandalous dealership ever take my word stay away from this place t appropriate I've worked in the car business for fifteen years I never seen a more scandalous dealership ever take my word stay away from this place they are looking to cheat you any way they can plus they will put u on hold and leave you on hold if you disagree with them I brought my car in because the engine was bad they told me no it's fine and said I needed spark plugs and they did a oil change I dropped it off on a Monday picked it up on a Wednesday and they delivered me a car that wouldn't pass a horse and buggy same problem as stated but $358.00 on hold for them to cheat me out of spark plugs $33.00 a piece 15 minute tune up $210 in labor and the technician didn't even test drive the car they then had a new diagnosis for me car it's the turbo now they without looking at the real problem are trying to cash in on a turbo I had enough of there list they go by before they actually look at the underlying problem they want to turn u into a guinea pig and see if they get lucky at your expense.theg got the wrong guy 15 minhffor this one! They refunded me $148 and are trying to keep $210 for fifteen minutes labor and they treated me like I was a bad customer who wasn't going with there diagnosis so treat me like a trouble maker don't do business with liars cheater thieves More
Other Employees Tagged: Calvin Jeong , Kathy Nguyen
March 04, 2020
Fast Friendly Service My service advisor was Jack Kim and he was extremely friendly and helpful. I got an oil change and it only took an hour. I will be coming back in th My service advisor was Jack Kim and he was extremely friendly and helpful. I got an oil change and it only took an hour. I will be coming back in the future for service. More
February 27, 2020
My experience was good, however I waited at the dealership while my vehicle had the oil changed and new wiper blades put on, but the whole process took almost 4hr, which was 2.5 hour I waited at the dealership while my vehicle had the oil changed and new wiper blades put on, but the whole process took almost 4hr, which was 2.5 hours longer than I was told it would take. I have always had great service at the South Bay Hyundai service center, but 4 hours seems like an extremely long time for the amount of service performed. More
February 21, 2020
They were polite, courteous, timely in servicing my car. I appreciate you folks and I’ve been coming to you for years. I would recommend you to anybody who has a Hyundai. I appreciate you folks and I’ve been coming to you for years. I would recommend you to anybody who has a Hyundai. More
Other Employees Tagged: Kathy Nguyen
February 21, 2020
Good As Always Jack was very friendly and personable. Got me completely squared away and I appreciated him giving me an update on potential repairs in the future so Jack was very friendly and personable. Got me completely squared away and I appreciated him giving me an update on potential repairs in the future so I could plot out all of that. More
February 17, 2020
Excellent Service They treat their customers with excellent service that's why they are our service center of choice. We have an upcoming service for our other car and They treat their customers with excellent service that's why they are our service center of choice. We have an upcoming service for our other car and we are definitely bringing it to them. Keep up the good work! Cheers! More
Other Employees Tagged: Calvin Jeong
February 17, 2020
Excellent customer service experienceVery sweet knows Excellent customer service experience Very sweet knows how to talk to customer very respectful. Let me know about my car maintenance what I need for Excellent customer service experience Very sweet knows how to talk to customer very respectful. Let me know about my car maintenance what I need for my car to fix. More
February 04, 2020
Awesome service I came in last week to have some recalls done and a oil change. I was expecting to be there for a while. i brought things to do while I was there to k I came in last week to have some recalls done and a oil change. I was expecting to be there for a while. i brought things to do while I was there to keep myself entertained. Jack the technician who helped me in the service department was so very helpful. And while I waited Jermaine showed me a few cars that I also have my eye on at the moment. Although I did not leave with a new car that day, I will be very soon. More
Other Employees Tagged: Jermaine Johnson
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