Jack Kim | Page 43

Second time I took my car for repair, in the span of two weeks. Did not fix, the first time, Took the car back a week later with the same issue as the first time. Kept telling me this time was different b weeks. Did not fix, the first time, Took the car back a week later with the same issue as the first time. Kept telling me this time was different because the car shut off at a red light but did not do that the first time, I brought it in. But it had we didn't mention it the first time because we felt the lack of power was the bigger issue. In addition, no communication from the advisor. The updates I received were because I called the service dept. When I asked questions, I was given excuse after excuse, I would not be upset if I had felt the advisor was actually listening instead of giving me excuses. To top it off, a week and a half later my car did not start. I took it somewhere else. More

by ANNEMARIE.AHUMADA Verified Customer Verified Customer

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They fixed my car in a timely manner and kept me aware of what was happening what was happening More

by KFPARKER Verified Customer Verified Customer

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Great service rep who is cares about the repairs being done on his clientele vehicle. done on his clientele vehicle. More

by BILLYECOOPER Verified Customer Verified Customer

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He was attentive and thorough. I felt taken care of and didn’t have any questions or concerns after we worked together. I felt taken care of and didn’t have any questions or concerns after we worked together. More

by clayeichner Verified Customer Verified Customer

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Very friendly and knowledgeable . It’s clean and didn’t take much time to do the regular maintenance checkup It’s clean and didn’t take much time to do the regular maintenance checkup More

by shannoneskx Verified Customer Verified Customer

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Very good experience with the service center and Jack. All my questions and concerns were met. All my questions and concerns were met. More

by alohagirl1957 Verified Customer Verified Customer

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Took way longer than expected, the facilities were uncomfortable, there was no water & there were no snacks. uncomfortable, there was no water & there were no snacks. More

by joannalagunas Verified Customer Verified Customer

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It’s gone down hill silence the covid pandemic & I don’t like being pressured to have extra work done on my car when I come in for a different service. like being pressured to have extra work done on my car when I come in for a different service. More

by pattycopley57 Verified Customer Verified Customer

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Dylan was professional, courteous, helpful all in a timely fashion. Love the Lyft ride round trip. timely fashion. Love the Lyft ride round trip. More

by ltanyapraise Verified Customer Verified Customer

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My wife and I always find Jack Kim to be a wonderful service provider. He goes the extra mile to take care of you and you car! Thank you again, Jack!! service provider. He goes the extra mile to take care of you and you car! Thank you again, Jack!! More

by CLIFFSBLACKBURN Verified Customer Verified Customer

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