Jack Kim | Page 79

Great service all the time. Reliable and trustworthy. I would recommend them to anyone. Go check them out. would recommend them to anyone. Go check them out. More

by ladonna.jones45 Verified Customer Verified Customer

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I came in with a lot of concerns about my 2020 Elantra, but Jack in the service department eased my mind even though I was so frazzled! He made sure to listen to truly understand what I was explaining was but Jack in the service department eased my mind even though I was so frazzled! He made sure to listen to truly understand what I was explaining was going wrong with my car, and did everything he could to try and find the problems. My mind was at ease knowing that they did all they could to fix the problems I was having and although in the end they couldn’t be solved, I know they tried everything they could to make sure there wasn’t anything mechanically wrong with my car. They made sure the cars recalls were all taken care of and the software was up to date. They even gave me recommendations on how I could go about dealing with AppleCarplay as a system, and Jack waived the $160 diagnostic fee since my car was still under warranty and they couldn’t find anything mechanically wrong with the car. Disappointed that the problems weren’t fixed, but they weren’t that crazy to begin with. More

by ambermaya97 Verified Customer Verified Customer

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Amazing and helpful staff! Always on top of their work and find any way to try and help you ! Thank you! and find any way to try and help you ! Thank you! More

by paolamerin4 Verified Customer Verified Customer

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Always receive exceptional service from this dealer. I've bought several cars there and have been happy with each. bought several cars there and have been happy with each. More

by dondt Verified Customer Verified Customer

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Excellent customer service, Jake kept me updated with the status of my car. Pleasant experience. status of my car. Pleasant experience. More

by sclturner4 Verified Customer Verified Customer

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Excellent customer service front start to end, however, attention to customer arrival took a while to bring an acknowledgment of there presence. attention to customer arrival took a while to bring an acknowledgment of there presence. More

by Jesush100684 Verified Customer Verified Customer

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Had an appointment, took more than 2 hrs to oil change. People were not nice and service was horrible People were not nice and service was horrible More

by oli4ka912 Verified Customer Verified Customer

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Took car on time, provided information about service. Gave car back in a timely manner. Great service. Gave car back in a timely manner. Great service. More

by JHOANNA_1990 Verified Customer Verified Customer

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Arrived at my appointment time, checked in, took a shuttle to the mall and then back to dealership when my car was ready. shuttle to the mall and then back to dealership when my car was ready. More

by sysuh1968 Verified Customer Verified Customer

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Donnie Ellis was so very helpful setting up not only this needed service but also scheduled the total care service for future date. Every time I have come into South Bay Hyundai I have been met by a friendly needed service but also scheduled the total care service for future date. Every time I have come into South Bay Hyundai I have been met by a friendly, courteous and helpful team member. The service here is EXCELLENT 👍 More

by JEACBENN Verified Customer Verified Customer

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