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Jack Kim
Jack Kim | Page 94
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
1,082 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,082 Reviews
Write a Review
1082 Reviews of Jack Kim
March 14, 2021
Our car needed a new engine and despite the fact that the replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us inform replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us informed on the progress of the repair throughout the process and provided exemplary customer service from start to finish - consistent with what we've come to expect from the SB Hyundai team. Our car is now working perfectly - thank you Jack Kim and the SB Hyundai team! More
by MADE4MAUI
Verified Customer
March 11, 2021
Came to this location from DTLA due to me needing to complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around for a good 15 minutes before being helped although I had an appointment. Not a big deal they were busy. I get a call about an hour later telling me that the part was not working in my car so they may have to order a new one as it was probably defective and it was their last in stock. So I'd have to come back once they got the new part in. I was PROMISED they would call me directly to let me know when the part arrived so that I may come in to complete the service. It's been over two months. Just gonna go to another dealership at this point. More
by ttlor19
March 11, 2021
Quick service with my appointment. Jack Kim was very professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. More
by elcamino726
March 10, 2021
Customer service is the name of the game and Jack Kim is at the top of his game. Jack explained everything to us about the repair and how long it would take. at the top of his game. Jack explained everything to us about the repair and how long it would take. More
by hd625b
Other Employees Tagged: Paul; Showed us all the features of the car.
March 09, 2021
Always Experience Great 👍 Service at this dealership! The staff are always so knowledgeable and professional! My car has needed much over due service and Jack made the Experience very seamless Thnx Jack The staff are always so knowledgeable and professional! My car has needed much over due service and Jack made the Experience very seamless Thnx Jack! More
by bzefireman
March 09, 2021
Jack helped me fromThe beginning and was very friendly Jack helped me from The beginning and was very friendly and professional. My car needed some service and he gave me all of the options and prices bef Jack helped me from The beginning and was very friendly and professional. My car needed some service and he gave me all of the options and prices before I had to make a decision. Thank you Jack for the great service. More
by RYAN_TRAINA
March 02, 2021
The experience was smooth and excellent your stuff was just unbelievable your I took the time to visit your new cars & suv your sales man was excellent looking forward for next car in the future Sincere just unbelievable your I took the time to visit your new cars & suv your sales man was excellent looking forward for next car in the future Sincerely Jorge Melendez More
by MTADRIVERJORGE
March 02, 2021
Have been coming to South Bay Hyundai for over 10 years. Calvin has always been our service lead. We have always gotten prompt and courteous on our 3 Hyundai cars Calvin has always been our service lead. We have always gotten prompt and courteous on our 3 Hyundai cars More
by bladez8
Other Employees Tagged: Calvin Jeong , Donnie Ellis
March 01, 2021
I needed my car to be done rather quickly with short notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. I notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. It was difficult for me to arrange a ride for the drop off. Thank you More
by SC
Other Employees Tagged: Donnie Ellis
