Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 94

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,088 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,088 Reviews

Write a Review

1088 Reviews of Jack Kim

March 29, 2021

Dealership Rating
Employee Rating

they are nice to work with and the car was cleaned very well. I wish they took less time though, but I would still rather have everything done properly than rushed. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

South Bay Hyundai responded

Thanks for the review, Sarah! We're glad to hear you were satisfied with your service visit and we appreciate your patience. We look forward to seeing you again at your next appointment! - South Bay Hyundai

March 25, 2021

Dealership Rating
Employee Rating

Very fast and reliable service,service advisor was very clear and the prices for the service were modest and would really lime to recommend, and would return for future services. More

by cruzped10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

South Bay Hyundai responded

Thanks for such a great five-star review! It's such a wonderful feeling to see we've made your visit to our service center stress-free! We appreciate the recommendation and look forward to assisting you again in the future! - South Bay Hyundai

March 23, 2021

Dealership Rating
Employee Rating

I have my Equus serviced since 2012 and Southbay Hyundai has kept the same quality of excellence. I would never take my car elsewhere. Excelsior More

by MARKE_HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Mar 24, 2021

South Bay Hyundai responded

Thank you for your loyal business! We're glad to have you as a South Bay Hyundai customer and we look forward to your next visit with us. Take care!

March 23, 2021

Dealership Rating
Employee Rating

They make the process as easy as possible. Even with the new Covid protocals in place they get it done in a reasonable time. Always friendly and efficient. More

by section.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

South Bay Hyundai responded

Thanks so much for your feedback! It's great to hear that our team is doing a great job! We look forward to seeing you at your next appointment! - South Bay Hyundai

March 18, 2021

Dealership Rating
Employee Rating

Jack was great, very nice & informative. The whole experience didn’t take too long & I got the outcome I wanted. I would definitely return again! More

by davidlopez3594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

South Bay Hyundai responded

We're so glad Jack could take care of you on your visit to South Bay Hyundai! Thank you for your business and your positive review!

March 17, 2021

Dealership Rating
Employee Rating

Jack is always friendly and ready for me when I arrive. The service was completed in quicker than was estimated which is always a good thing More

by anadamico3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

South Bay Hyundai responded

We appreciate the great feedback about Jack and our team! Thanks for your business, from all of us here at South Bay Hyundai and we'll see you next time!

March 14, 2021

Dealership Rating
Employee Rating

Our car needed a new engine and despite the fact that the replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us inform More

by MADE4MAUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

South Bay Hyundai responded

We're so happy to hear that Jack worked hard to get your car back to new! Our team appreciates your kind words, and looks forward to seeing you next time at South Bay Hyundai!

March 11, 2021

Dealership Rating
Employee Rating

Came to this location from DTLA due to me needing to complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around More

by ttlor19
Recommend Dealer
No
Apr 06, 2021

South Bay Hyundai responded

Thank you for your feedback. Our team strives to provide a five-star experience to our customers and we're sad to see we couldn't hit that mark for you. If you'd like to discuss your rating further, I would be happy to take your call. Thank you, Eric Pak - General Manager - 310-974-8180

March 11, 2021

Dealership Rating
Employee Rating

Quick service with my appointment. Jack Kim was very professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. More

by elcamino726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for choosing South Bay Hyundai!

March 10, 2021

Dealership Rating
Employee Rating

Customer service is the name of the game and Jack Kim is at the top of his game. Jack explained everything to us about the repair and how long it would take. More

by hd625b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul; Showed us all the features of the car.

Mar 11, 2021

South Bay Hyundai responded

We're so glad Jack gave you such a transparent service experience! We'll let them know they've earned five stars from you, and we look forward to seeing you at your next appointment!

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