Jack O’Donovan
Jack O’Donovan at Herb Chambers BMW of Sudbury

Jack O’Donovan | Page 7

Sales and Leasing Consultant

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

Contact Me
4.9
140 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

4.9

140 Reviews

Write a Review

140 Reviews of Jack O’Donovan

October 11, 2023

Dealership Rating
Employee Rating

Very customer service orientated. Love the car! Jack was extremely helpful and knowledgeable. The car details were explaned More

by Theresagraziosi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Kem

Oct 12, 2023

Herb Chambers BMW of Sudbury responded

Theresa, we're delighted to know that Jack and our team at Herb Chambers BMW of Sudbury were able to assist you effectively. Enjoy your new car!

October 01, 2023

Dealership Rating
Employee Rating

Jack was a good communicator and helped me through the process. Overall experience was good. More

by tom.blesso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dipesh Patel, Vince Souza , Sebastien Fabre

Oct 03, 2023

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

September 27, 2023

Dealership Rating
Employee Rating

Even while under construction, folks were knowledgeable, attentive, and engaged. Jack made the process easy and fun, and made sure I understood every aspect of the process. More

by Joseph.martinijr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nana Hagan , Sebastien Fabre, Pedro Garcia, Jocelyn Perez

Sep 28, 2023

Herb Chambers BMW of Sudbury responded

Hi Joseph! We're glad to know that Jack and our team at Herb Chambers BMW of Sudbury made your experience enjoyable despite the construction. We always aim for a smooth process! Thanks for sharing this with us.

September 27, 2023

Dealership Rating
Employee Rating

Jack was a fantastic help, going out of his way to help me track my car and get it in a timely fashion More

by darren.valovcin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian English

Sep 28, 2023

Herb Chambers BMW of Sudbury responded

Hi Darren! We're glad to know Jack was able to assist you effectively at Herb Chambers BMW of Sudbury. Thanks for sharing your experience! Have a great day!

September 27, 2023

Dealership Rating
Employee Rating

Jack helped a lot with the purchase process and helped me to get the X5. More

by fangyua6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fasano , Frank Asamoah, Joseph D'Alfonso, Jocelyn Perez

Sep 28, 2023

Herb Chambers BMW of Sudbury responded

Jack and the team are glad you had a five-star experience! Thank you for coming to Herb Chambers BMW of Sudbury!

September 26, 2023

Dealership Rating
Employee Rating

Karen and the service team kept me updated every step of the way. As soon as the car was done in service I was able to take it home no problem. Definitely recommend the service department with any type of w More

by jaimemonegro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Ding, Charlie Karkaetedes, Chris Fasano, Chelsie Swann, Karen Peterson , Joseph D'Alfonso, Rachel Vonkahle, Michael Walsh Jr.

Sep 27, 2023

Herb Chambers BMW of Sudbury responded

Hi Jaime! We're glad to know that Karen and our service team at Herb Chambers BMW of Sudbury kept you well-informed throughout your experience. Thanks for recommending us!

September 05, 2023

Dealership Rating
Employee Rating

Jack is a very impressive young man Drive persistence followup Tremendous asset to bmw Sudbury More

by Herblandsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian English , Robert Cohoon, Courtney Domeij, Oulay Inthaphone, Michael Walsh Jr.

Sep 06, 2023

Herb Chambers BMW of Sudbury responded

Hi Herb, We're delighted to know that Jack made a positive impression on you at Herb Chambers BMW of Sudbury. We appreciate your kind words and look forward to serving you again in the future!

Sep 06, 2023

Herblandsman responded

We have purchased many many cars from Sudbury bmw over the past 20 years and always been treated at a highly respected and extremely positive manner

August 30, 2023

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Employee Rating

Really enjoyed working with Jack. He is passionate about BMW and very knowledgeable about the vehicles. He took ample time to explain all features. I never felt rushed. Jack answered More

by John L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Herb Chambers BMW of Sudbury responded

Hey John, we're delighted to know that Jack made your car-buying experience at Herb Chambers BMW of Sudbury a pleasant one. Thank you for choosing us and sharing the great review! We'll see you next time. Have a great day!

August 21, 2023

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Employee Rating

Vince and Jack were super helpful. We came all the way from NY but they made my car buying experience very smooth. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Souza

Aug 22, 2023

Herb Chambers BMW of Sudbury responded

Hey Eric, thank you for the positive review! We're happy to hear that Vince and Jack made your car-buying experience smooth at Herb Chambers BMW of Sudbury! We appreciate your feedback and see you again! Safe travels!

August 04, 2023

Dealership Rating
Employee Rating

It was a pleasure working with Jack. I had a very negative experience working with Henry. He lied to me and told me that the x1 model I wanted was sold and nothing else was available. Fr More

by Mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Ding

Aug 07, 2023

Herb Chambers BMW of Sudbury responded

Mindy, I'm sorry to read about your experience with Henry. We strive for honesty and transparency in all our interactions so it's concerning to learn that you felt misled. Your feedback is important as we continually work on improving our customer service standards. Please reach out directly if there are any further details or concerns you'd like us to address. Thank you, Sean King - General Manager - sking@herbchambers.com

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