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Jack Spence

Overview Reviews (392) Inventory (462)

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Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

392 Reviews

Overview Reviews (392) Inventory (462)

Dealership Experience

8 yrs

Industry Experience

21 yrs, 8 mos

4.9

392 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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392 Reviews of Jack Spence

October 09, 2025

Dealership Rating

Employee Rating

I have had great experiences with Woods Service team. They are excellent at explaining all the work details on my 2023 Frontier truck. They are excellent at explaining all the work details on my 2023 Frontier truck. More

by 1&only

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 11, 2025 -

Wood Nissan Lee's Summit responded

1&only, thank you for the high star rating!

October 03, 2025

Dealership Rating

Employee Rating

Good people great experience with over all service Jack was very helpful with all of pur service needs was very helpful with all of pur service needs More

by Cschultz587

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 06, 2025 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2025

Dealership Rating

Employee Rating

Great service and on time. Can't I'm saying enough good things about Jack Dpence,he's the best . Can't I'm saying enough good things about Jack Dpence,he's the best . More

by cacyjoe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Wood Nissan Lee's Summit responded

Cacyjoe, thank you so much for the positive review!

September 27, 2025

Dealership Rating

Employee Rating

Great service and on time. Can't I'm saying enough good things about Jack Dpence,he's the best . Can't I'm saying enough good things about Jack Dpence,he's the best . More

by cacyjoe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Wood Nissan Lee's Summit responded

Cacyjoe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wood Nissan Of Lee's Summit.

September 25, 2025

Dealership Rating

Employee Rating

My experiences with this dealership have always been very positive. Jack and Rob have always taken excellent care of me and communicate well. positive. Jack and Rob have always taken excellent care of me and communicate well. More

by Tennis girl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Cobb, Rob Smith

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Oct 01, 2025 -

Wood Nissan Lee's Summit responded

Tennis Girl, thank you so much for the positive review!

September 17, 2025

Dealership Rating

Employee Rating

Very kind and courteous. Honest and professional as well. Hard to find in a dealership. I drive 40 minutes to be at that particular dealership. Honest and professional as well. Hard to find in a dealership. I drive 40 minutes to be at that particular dealership. More

by trees.tiffany

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Sep 18, 2025 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 13, 2025

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Employee Rating

Appointment was scheduled for Saturday tech came right out and took care of everything right away out and took care of everything right away More

by james washington

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 03, 2025

Dealership Rating

Employee Rating

Jack Spence is the best always very nice and explains the repairs needed and done in timely manner. repairs needed and done in timely manner. More

by cacyjoe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! Jack truly cares about making sure everything is explained clearly and taken care of on time, and we’re glad that shines through in your visits. We’ll be sure to share your feedback with him, it’ll make his day!

Sep 08, 2025 -

Wood Nissan Lee's Summit responded

Hi there! Thanks so much for sharing your experience with Jack. He really takes pride in making sure repairs are explained clearly and handled efficiently, so it’s wonderful to hear that came through for you. We’ll be sure to share your kind words with him, it’ll make his day! We appreciate you choosing us and look forward to seeing you again down the road.

September 02, 2025

Dealership Rating

Employee Rating

JACK the service manager was great. Explained everything to me on my service plan and they got my car done quickly for it's service Explained everything to me on my service plan and they got my car done quickly for it's service More

by mooretyson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

Thanks for sharing your experience! We’re so glad Jack took the time to walk you through your service plan and kept things running smoothly. Quick and clear, that’s exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

August 30, 2025

Dealership Rating

Employee Rating

Wood Nissan did an excellent job with my Nissan Kicks. Everything was explained in great detail. Everything was explained in great detail. More

by angie.rhoads

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

That’s fantastic to hear! We’re glad our team took great care of your Kicks and made sure everything was explained clearly. Thanks for sharing your experience with us, we’ll be here anytime you need us!

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