Jackie Gallagher | Page 6

Best people in town! Both sales and service are top-notch; they're willing to go above and beyond to satisfy. Both sales and service are top-notch; they're willing to go above and beyond to satisfy. More

by flasunshine46 Verified Customer Verified Customer

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The service is excellent and the team is always attentive and very friendly. I feel like family when I walk in the door... And pass 2 other dealerships just to work with this service team. and very friendly. I feel like family when I walk in the door... And pass 2 other dealerships just to work with this service team. More

by DELLISON2212 Verified Customer Verified Customer

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Always happy with the great service team. Thank you for the fast and friendly service. Thank you for the fast and friendly service. More

by lmgiglio75 Verified Customer Verified Customer

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My wife and I had a great experience at Ferman Volvo buying her 2025 XC60. It’s the perfect car for her and she loves it! Josh was a great salesperson to deal with. He knows the vehicles, is patient and buying her 2025 XC60. It’s the perfect car for her and she loves it! Josh was a great salesperson to deal with. He knows the vehicles, is patient and is not pushy at all. He was accommodating when we wanted to try out 4 different vehicles before finally choosing our XC60. Coleton in Finance was equally pleasurable to deal with. We flew through the paperwork and Coleton was thorough in describing the various protection and warranty options available but did not try to force any products on us. We had one issue with the vehicle that we noticed during the delivery process, but Jackie and the Service team took care of it for us in no time at all once the part arrived. And the vehicle was spotless when we got it back! Kudos to the whole Ferman Volvo team. You will likely have us as long time customers based on how well we were treated. I’ll bet that you will have a great experience here too. More

by kreich64 Verified Customer Verified Customer

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The team addresses my concerns and are customer Centric, knowledgeable and responsive to my needs. Thanks. knowledgeable and responsive to my needs. Thanks. More

by DKANURI1 Verified Customer Verified Customer

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The sales and service at this dealership entirely exceed all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptiona all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptional service; a team of auto experts that include Josh, Chris, Mike, Jim, and Jackie. More

by kjs.trs Verified Customer Verified Customer

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Volvo service dept is excellent. They are top notch. Especially Shannon Austin the retailer did my car perfect. They are top notch. Especially Shannon Austin the retailer did my car perfect. More

by balbenzio Verified Customer Verified Customer

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Unfortunately, this visit was incredibly disappointing and a complete waste of time. I requested four specific services online, but only two were completed. Not only was the tire rotation not done, but and a complete waste of time. I requested four specific services online, but only two were completed. Not only was the tire rotation not done, but I was charged for it anyway. On top of that, the promised estimate for body damage was never provided. To add to the frustration, the car was returned with a black, greasy substance on the steering wheel, console, and driver's side door, despite being assured it had been detailed. It's unacceptable to be charged for services that were never rendered and to have my car returned in a worse condition. I won't be returning for any future visits. More

by PM Verified Customer Verified Customer

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