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Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 17

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
647 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

647 Reviews

Write a Review

647 Reviews of Jackie Mercer

July 30, 2024

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Employee Rating

Always a pleasure to work with Jackie. Was able to meet my needs and wants. More

by CRAFTYLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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Aug 01, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie was able to meet your needs and make your experience a pleasure. If there's anything else we can assist with, please let us know. We look forward to working with you again!

July 24, 2024

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Employee Rating

Jackie was very helpful in helping us find exactly what we were looking for and getting us a great deal. More

by halliemadbryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 29, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie was able to help you find exactly what you were looking for and secure a great deal. If you need anything else or have further questions, feel free to reach out. Enjoy your new vehicle!

July 06, 2024

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Employee Rating

Jackie is a pleasure to work with. Jackie is personable and knowledgeable. I'd work with him again. More

by detailedcreativeunique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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July 05, 2024

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Employee Rating

Jackie is very responsive and helpful. However when it comes to making deals your management team does not try to really work to keep business especially for returning customers More

by Alandamy
Recommend Dealer
No
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Jul 11, 2024

Grand Prairie Ford responded

Thank you for your feedback and for recognizing Jackie's responsiveness and helpfulness. We appreciate your continued support and are sorry to hear that your recent experience with our management team did not meet your expectations. We highly value our returning customers and strive to provide the best possible service and deals. To address your concerns and work towards a resolution, please contact Joseph Coates at JCoates@grandprairieford.com. Joseph will be happy to discuss your situation in detail and see how we can better meet your needs. Thank you for your patience and understanding as we work to improve our services.

July 02, 2024

Dealership Rating
Employee Rating

Want to thank Jackie Mercer for making the time to go over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase More

by Abn_3338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

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June 30, 2024

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Employee Rating

Jackie was very friendly and very helpful. He stayed with us through the whole process beginning to end. More

by Ashlyn Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang, Lawrence Sedillo

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June 11, 2024

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Employee Rating

Friendly, outgoing, was very pleasant to work with. Very respectful. The process was very quick and easy!! Thank you very much!! More

by bigfatfun53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Clarence Hutton

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Jun 13, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant and respectful experience at Grand Prairie Ford. Our team strives to make the process quick and easy for our customers. We appreciate your kind words and look forward to serving you again in the future. Thank you!

June 07, 2024

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Employee Rating

The level of service exceeded my expectations; Jackie and Lawrence made me and my family feel welcome and the car purchase was very smooth and easy. More

by matthew.hogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rodriguez , Lawrence Sedillo

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Jun 10, 2024

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jackie and Lawrence at Grand Prairie Ford exceeded your expectations and made you and your family feel welcome. It's wonderful to know that your car purchase was smooth and easy with their assistance. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 01, 2024

Dealership Rating
Employee Rating

Jackie and the GPF team were very helpful through the whole process. Would definitely shop at GPF again. More

by J_webb10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

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Jun 03, 2024

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jackie and the Grand Prairie Ford team provided you with helpful assistance throughout the whole process. It's great to know that you had a positive experience, and we appreciate your kind words. We look forward to welcoming you back to Grand Prairie Ford in the future!

May 30, 2024

Dealership Rating
Employee Rating

Outstanding customer service I am grateful for the kindness and hard work of everyone on the team who made this purchase so smooth. . It was an overall excellent experience. More

by Nina1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz , Finance not listed

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May 31, 2024

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that you received outstanding customer service at Grand Prairie Ford. Providing a smooth and excellent experience for our customers is our top priority, and we're glad our team's kindness and hard work made your purchase a pleasant one. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

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