Jackie Mercer | Page 2

Dealership was great and it was easy finding the vehicle I wanted. Very friendly environment I wanted. Very friendly environment More

by michael.wiggins84 Verified Customer Verified Customer

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Grand Prairie Ford has been my go to dealership since 2009 from Sergio in the Service Deparment to my Salesman, Jackie!! This is my third purchase from Jackie who’s always been amazing to work with. M 2009 from Sergio in the Service Deparment to my Salesman, Jackie!! This is my third purchase from Jackie who’s always been amazing to work with. My 2026 Ford F250 was no different. It was also good to work with Alejandro in the finance department. I’m loving my new truck so thank you Grand Prairie Ford!! More

by Rodger.gant Verified Customer Verified Customer

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Fast easy It was fast. No nonsense. A joy to work with. Can't ask for much more No nonsense. A joy to work with. Can't ask for much more More

by jtmis31 Verified Customer Verified Customer

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Jackie was awesome! After 3 years having my Ford. I went back to see Jackie After 3 years having my Ford. I went back to see Jackie More

by leticia.flores85 Verified Customer Verified Customer

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Jackie and the team did everything asked of them. They found me the exact truck I wanted at a great price. They found me the exact truck I wanted at a great price. More

by jjcoco23 Verified Customer Verified Customer

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Noticed similar trucks went down in price on the website day after I bought one. Frustrating day after I bought one. Frustrating More

by scott_tonroy Verified Customer Verified Customer

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All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted. was incredible and we have our vehicle that we wanted. More

by anthony75211 Verified Customer Verified Customer

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It was a very stress free experience! He is the best car salesman I have ever dealt with. He is the best car salesman I have ever dealt with. More

by c.reding1 Verified Customer Verified Customer

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To start off describing my experience. Firstly, I drove from Houston and called Jackie 4 hours prior to my arrival and provided him all the details that he requested to process the paparwo Firstly, I drove from Houston and called Jackie 4 hours prior to my arrival and provided him all the details that he requested to process the paparwork. I had requested him that I am with my family so kindly keep everything ready so I do not have to wait long at the dealership. When I was an hour away I called him back and inquired if he received everything and he confirmed received. When arrived at the dealership at 7 PM he said it will take us 30 minutes to complete the transaction and for me to be on my way out. The entire transaction took 4 hours and I left around 11pm. Secondly, while I was in the finance office in my absence he disrespected my wife and called her Impatient and hyper active. When I confronted him He later apologized. Thirdly, He had send me a video of the truck that had 8 miles on it but upon delivery it had 106 miles on it. When I brought up to him he was speechless and did not have any explanation nor offered any compensation. It was to late my family was tired and hungry I transferred them into the new truck and left. I was told by one of the guys who helped me with the plates to contact GM Melo. I left Melo voicemail but did not hear back from him yet. More

by HENA.JETPURI Verified Customer Verified Customer

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Jackie Mercer was wonderful to work with, and very friendly. He explained everything to me and answered any questions I had. If I was ever going to buy another car, I would go back to him! friendly. He explained everything to me and answered any questions I had. If I was ever going to buy another car, I would go back to him! More

by Kdnj27 Verified Customer Verified Customer

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