Luis Elizondo

It was a experience, great customer service, and very helpful. We got what we wanted. helpful. We got what we wanted. More

by PRIS162003 Verified Customer Verified Customer

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Do not go to the place. This place is such a rip off. They pretend to have your best interest, and they do not. Ron Smith, have you believing a bunch of stuff just to make a This place is such a rip off. They pretend to have your best interest, and they do not. Ron Smith, have you believing a bunch of stuff just to make a sale. He doesn't care about anything but messing up people credit and taking people money. Bunch of lies. I will never go there again. More

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I recently bought a ford expedition max 2021. The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said I wasn't qualified and decided to raise my price to almost 40k. I was hesitating to even want to buy the car at that point seeing this bait and switch game they are playing, but my wife really wanted it. After that come the financing part, which was fairly quick and they really tried to make the deal worked, even went as far as raising the price of my trade in car above the market price a bit, so kudo to the finance department. The sale guy also said they would detail my car as well, but the car was still as dirty like someone just had a sandwich in it. I hire people detailing my cars all the time so I know a car wasn't properly cleaned when I see one. They didn't even fill up my tank either like every other dealership would, only half full. Overall, if your credit good, or even half decent, or even have the cash, go somewhere else. There are other dealerships out there that would treat you right. These guys didn't honor the price they show on their ad, I feel like I was treated like a second class citizen. I would give these guys 1 one star but pumped it up another one because of the guy in finance really tried to help me out. More

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I bought several cars at once. This was the smoothest ran dealership I’ve ever been in. They made the buying process a pleasure. Thank you to Louis and his entire team. This was the smoothest ran dealership I’ve ever been in. They made the buying process a pleasure. Thank you to Louis and his entire team. More

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Trey and Jackie were amazing. Everything was good from customer service to the hospitality. Will most definitely recommend. Everything was good from customer service to the hospitality. Will most definitely recommend. More

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This is the only dealer ship I will purchase my vehicles from. Jackie Mercer is awesome!! from. Jackie Mercer is awesome!! More

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After explaining to them we were pre-approved with our credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them financ credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them finance the deal. I would have let them shop rates for me however the way they handled the entire deal was very greedy and self serving for themselves. It was very clear they weren’t looking for a lifelong customer. They were looking for the next “sucker” to pad their pockets! I went to Toyota of Richardson and purchased the same exact car with less miles and a very pleasant experience. More

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Thank You to Lewis, Cameron and Grand Prairie Ford for my new truck! The process was easy, fast and professional. I will send my family. new truck! The process was easy, fast and professional. I will send my family. More

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Very straight forward experience. Told em what I wanted/needed...and they delivered. Clean facilities... great selection of vehicles both new and used. Definitely will be back for the next one. wanted/needed...and they delivered. Clean facilities... great selection of vehicles both new and used. Definitely will be back for the next one. More

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Excellent service, Cameron when above and beyond to help me get the deal done with everything I needed in a vehicle. I appreciate all the help! me get the deal done with everything I needed in a vehicle. I appreciate all the help! More

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