Jackie Reyes | Page 2

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We’re glad to hear scheduling was easy and that Jackie provided professional and efficient service. Delivering a seamless and high-quality Audi service experience is always our goal.

Audi Rancho Mirage responded

Thank you for your feedback. We’re sorry to hear your experience with Audi Rancho Mirage did not meet expectations. Providing thorough vehicle inspections and accurate, high-quality Audi service is extremely important to us, and we regret any oversight regarding your brakes, motor mounts, and fluid levels. This is not the standard of care we aim to deliver. We would appreciate the opportunity to review your visit in detail and address your concerns directly. Please reach out to our service management team so we can work toward a proper resolution.

Audi Rancho Mirage responded

Thank you for your feedback, Jim. We’re pleased to hear your Audi Rancho Mirage service experience was smooth and efficient, from easy check-in to same-day completion. Providing prompt, high-quality Audi service is always our goal, and we truly appreciate you choosing us. We look forward to assisting you again in the future!

Audi Rancho Mirage responded

Thank you for your feedback, Bill. We’re glad to hear Jackie provided fantastic support and took great care of you, even without an appointment. At Audi Rancho Mirage, we strive to deliver flexible, customer-focused service, and we appreciate your patience during your visit. We look forward to assisting you again!

Audi Rancho Mirage responded

Thank you for your feedback, Stuart. We’re glad to hear your first annual service experience at Audi Rancho Mirage was a great one. It’s wonderful to know Jackie provided excellent service and that the complimentary Lyft option added to your convenience. Delivering a seamless and customer-focused Audi service experience is our priority, and we truly appreciate your support!

Audi Rancho Mirage responded

Thank you for your feedback. We’re glad to hear you appreciated the clear communication through our technician video and that the service process was well managed. It’s wonderful to know Jackie provided such professional, courteous, and helpful support. At Audi Rancho Mirage, delivering transparent and exceptional customer service is our priority, and we truly appreciate your support!

Audi Rancho Mirage responded

Thank you, Sue, for your wonderful feedback and for choosing Audi Rancho Mirage Service. We’re thrilled to hear Jacquiline provided a professional, personable, and efficient experience while addressing your A8’s tire concern. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Audi Rancho Mirage responded

Thank you for your feedback and for choosing Audi Rancho Mirage. We’re glad to hear our team provided great service and strong attention to detail, especially in resolving your last-minute concern quickly and efficiently. We appreciate your trust and look forward to assisting you again in the future!

Audi Rancho Mirage responded

Thank you, Tami, for your kind feedback and for choosing Audi Rancho Mirage Service. We’re delighted to hear Jackie provided such attentive, detail-oriented service and kept you well informed throughout your visit. We appreciate your trust and look forward to assisting you again in the future!

Audi Rancho Mirage responded

Thank you for your feedback and for choosing Audi Rancho Mirage Service. We’re thrilled to hear Jackie provided timely updates and excellent support during your repair process. We’ll be sure to share your kind words with her. She’ll be honored to receive your 5-star recognition. We look forward to assisting you again in the future!