Jackie Rodriguez | Page 3

Great personal service with no pressure. Our sales lady, Jackie Rodriguez, was very personable and interested for our personal needs! she ask all the right questions. She showed us several ve Our sales lady, Jackie Rodriguez, was very personable and interested for our personal needs! she ask all the right questions. She showed us several vehicles, but she knew which one would fit our needs and requirements. Explained all rebates and financing available. More

Report | Print

Exceptional service! WE'RE SO HAPPY!!!!! We cannot thank Jackie Rodriguez enough for everything she did for us today. She was willing to work with us from the moment we WE'RE SO HAPPY!!!!! We cannot thank Jackie Rodriguez enough for everything she did for us today. She was willing to work with us from the moment we walked through the door. There were no games. She was all business but WE were the priority. She put us first and for that, we will be forever grateful. Yes, we went over our planned budget but boy am I glad we did. Your financial officer explained the Lifetime Warranty to us and made us realize that this car is nothing like any car we've ever owned. It's all computer and that warranty will save us from a world of grief should anything major go wrong. It was a no brainer!! After crunching the numbers when we got home, looking at our new car made the purchase so much sweeter. It's the best decision we've made in a long time. It was the right decision. Please thank everyone at Posner who helped us with this purchase. All 3 of us keep going to the garage just to look at it. I think we all expect this to be a dream and the Cobalt will be in the garage tomorrow with my prized Stratus sitting under the tree in the yard! Jackie, thanks again for everything. Posner has instilled in us the belief that not all dealerships are alike. There are some that actually want to sell cars WITHOUT taking the customer for a ride and Posner is indeed one of those dealerships. Enjoy the rest of your week. The Hartman Family More

Report | Print

Thorough satisfaction in all areas. I was extremely impressed with the knowledge, professionalism, and concernment my husband and I were given while trying to purchase our vehicle. It a I was extremely impressed with the knowledge, professionalism, and concernment my husband and I were given while trying to purchase our vehicle. It always seems to be a very cumbersome event for me. However, Tony and his team (Jackie and Elizabeth) made it all the worthwhile. We could not have asked for a better experience. We both highly recommend Tony to anyone that comes to this dealership and plan to continue to use this facility for future purchases. We thank you all for everything you did for us and will pay it forward with word of mouth. One more thing, lunch was a nice touch. More

Report | Print

My experience with Posner Park Chrysler and Jackie Jackie went above and beyond to get me into a vehicle. I would recommend her and the dealer. Next purchase will be with Jackie. Thank you for all you Jackie went above and beyond to get me into a vehicle. I would recommend her and the dealer. Next purchase will be with Jackie. Thank you for all your help. More

Report | Print

Sales Jackie went above and beyond to get me into a vehicle. I would recommend her and the dealer. I generally an 11. Next purchase will be with Jackie Jackie went above and beyond to get me into a vehicle. I would recommend her and the dealer. I generally an 11. Next purchase will be with Jackie More

Report | Print

Posner Park Chrysler Dodge Jeep Ram SABOTAGED MY CAR. My visit to Posner Park concerned an inoperative A/C system. No one came out to greet me when I pulled into the service drive. I had to go into the b My visit to Posner Park concerned an inoperative A/C system. No one came out to greet me when I pulled into the service drive. I had to go into the building and was delayed while the two service writers finished up a gossip session. The man who wrote up my service request had a sloppy and dirty appearance. He seemed annoyed that I came in. He did not listen closely to what I was saying and this delayed what should have been a simple process. They charged me a $100.00 diagnostic fee for the A/C evaluation. OK. I left the car there and they called me on the telephone later. Then they gave me an A/C repair quote of $1,700.00. This is a lot of money. I was not sure I could trust them because of the VERY negative impression they gave me. I did not agree to the repairs at that time because I wanted to get a second opinion. I picked up my car and drove home. The next morning I tried to use my windshield washer and to my surprise... IT DID NOT WORK! I looked into the problem and found that the insulation under the hood of my car had been pulled back, and both windshield washer nozzles had been broken off underneath the hood! I've been driving for over 40 years, and have NEVER had a windshield washer nozzle fail on me. I declined the expensive A/C repair and then BOTH my windshield washer nozzles break on their own? IMPOSSIBLE. The technicians at Posner purposely broke those windshield nozzles, probable because they were angry I did not get the repairs done. I also noticed a problem with my fuel gauge that I did not have when I brought the vehicle into Posner. While driving with plenty of fuel in the tank, the fuel gauge would drop to EMPTY and the low fuel alarm would light up. I discovered that they had STOLEN my perfectly good gas cap and replaced it with an old worn out cap. I purchased a new gas cap the problem disappeared! How STUPID are those guys to think I wouldn't figure out what happened? Did they think that I would not tell anyone about it? What kind of person would sabotage someone’s car like they did? The only conclusion I can come to is that Posner Park Chrysler is EVIL and CRIMINAL. What happened really angered me. The thought of going back to talk to the General Manager crossed my mind but I knew I'd be wasting my time. If the GM was any good this type of thing would not have happened in the first place. POSNER PARK CHRYSLER JEEP DODGE RAM ARE THE LOWEST FORM OF xxxx. I solved my A/C problem using super-sealer and recharging the system. It's been working fine for over a year now. You'd think they would have done that for the $100.00 I paid for the A/C evaluation. Instead, they were hoping to STEAL $1,700.00 from me for A/C repairs they were not really going to do! Stay far away from Posner Park Chrysler Jeep Dodge Ram of Davenport! I will be happy when those xxxxxxxx finally go out of business. More

Report | Print

STAY FAR AWAY!!!!! Took Jeep in to get oil changed and was advised needed battery, after insulation radio did not work, service dept refused to fix or take responibilty! Took Jeep in to get oil changed and was advised needed battery, after insulation radio did not work, service dept refused to fix or take responibilty! We were also insulted and denied after asking to talk with someone else! STAY AWAY FROM THIS DEALERSHIP THAT DOES NOT CARE ABOUT ITS CUSTOMERS More

Report | Print

Why I have given this GREAT NUMBER IS BECAUSE EVERYONE THAT WE DELT WITH WAS SO GREAT WE COULDNT ASK FOR BETTER PEOPLE AND DEALER SHIP TP GO TO.WE WILL TELL EVERYONE WE KNOW HOW NEEDS A CAR OR TRUCK TO GO THAT WE DELT WITH WAS SO GREAT WE COULDNT ASK FOR BETTER PEOPLE AND DEALER SHIP TP GO TO.WE WILL TELL EVERYONE WE KNOW HOW NEEDS A CAR OR TRUCK TO GO SEE THEM.THERE ALL GREAT PEOPLE AT POSNER PARK DAVENPORT FL.WE LOVE OUR TRUCK. THANK YOU .MR AND MRS DAVID BUTCHER More

Report | Print

We visited today 26th October and were shown excellent customer service by Tom, Jackie and Marcos - in fact the whole team at Posner Park were dedicated to delivering 100% customer satisfaction. Tom was customer service by Tom, Jackie and Marcos - in fact the whole team at Posner Park were dedicated to delivering 100% customer satisfaction. Tom was our main contact, and made us feel extremely welcome, offered clear advice and listened to what we wanted. He made sure we were comfortable throughout the sales experience. Thanks and Well Done Tom! We would highly recommend the Posner Park Team to anybody needing a new vehicle! More

Report | Print