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Jaclyn Bobbitt
214 Reviews
Dealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
214 Reviews
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214 Reviews of Jaclyn Bobbitt
March 11, 2017
Great experience I had a great experience for my first time leasing a brand new car! It's took a while but in the end I was highly satisfied I had a great experience for my first time leasing a brand new car! It's took a while but in the end I was highly satisfied More
by jchepon87
Verified CustomerOther Employees Tagged: Al Pellizzeri
February 25, 2017
Very decpetive sales practices and non responsive to request Purchased a vehicle on Tuesday 2/14, asked for the Carfax on the vehicle on Wednesday. Had to ask for it 4 times before it finally arrived on Friday. Purchased a vehicle on Tuesday 2/14, asked for the Carfax on the vehicle on Wednesday. Had to ask for it 4 times before it finally arrived on Friday. The last day by Illinois law to return the vehicle. When I received the report, I understood why it took so long for them to send it to me. The vehicle was a rental car AND had been in an accident. They knew the reason I was buying a car was because my vehicle had been in an accident. After several attempts to resolve, GM Graham Watson's "offer" was to trade my vehicle in for ....yep a more expensive one. It was $14.00 a month more. REALLY? $14.00 a month is not worth customer satisfaction? Definitely not a customer service friendly dealer. Still waiting on a response from my last 2 e-mails on Wednesday 2/22 More
by mact22
Other Employees Tagged: Graham Watson , Karissa Hobbs
February 14, 2017
Contentment Jaclyn greeted me at the door, inquired on my needs and wants and helped in settling me in a vehicle that met those requirements and great warranty. Jaclyn greeted me at the door, inquired on my needs and wants and helped in settling me in a vehicle that met those requirements and great warranty. More
by mariclzd
Other Employees Tagged: Jason-manager
December 29, 2016
We are very satisfied with Family Hyundai. Overall experience with Family Hyundai was excellent. However, the four hours we spent at the dealer to complete the purchase was too long since we al Overall experience with Family Hyundai was excellent. However, the four hours we spent at the dealer to complete the purchase was too long since we already knew what vehicle we wanted. More
by rmach111
Other Employees Tagged: Sam the manager.
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