Jacob Calderon
Jacob Calderon at Claremont Toyota

Jacob Calderon | Page 2

Finance Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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26 Reviews
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26 Reviews

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26 Reviews of Jacob Calderon

July 31, 2024

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I was very delighted with the service of the salesman, Anthony Salas, and the finance department very professional and helpful let this group of people know what you’re looking for and your needs and I’m More

by greensoffice41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sanchez, Anthony Salas

Aug 02, 2024

Claremont Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Anthony Salas and our finance department provided you with professional and helpful service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 06, 2024

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Horrible finance department, dishonest, disrespectful, and very unprofessional. Called my name sushi and laughed. My sales person was very nice and polite but because of this guy, jacob, I will tell all m More

by Edward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Gendy

Jul 08, 2024

Claremont Toyota responded

Edward, This is extremely discouraging to read and something we'd like to learn much more about, so we can address this appropriately. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 01, 2024

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Everybody in the sales floor was nice and welcoming. This is the second time I have an interaction with Jacob. The first time I noticed his rudeness and gave him the benefit of the doubt as sometimes we More

by ABQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2024

Claremont Toyota responded

Thank you for both your business and your feedback. It's important you're receiving 5-star service from everyone here and it's clear this has not been the case. When you have a moment to speak further, we'd like the opportunity to learn more about these negative interactions you've had with this particular team member. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

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Super happy with the service! Everyone was so attentive, especially Jay who helped us complete the deal within a couple of hours. He was extremely helpful, knowledgeable and made More

by MSGMORALES13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Velasquez

Jun 17, 2024

Claremont Toyota responded

Hi MSGMORALES13, we are thrilled to hear about your positive experience with Jay! We pride ourselves on providing excellent service and are glad to hear that he was able to assist you efficiently and effectively. Thank you for recommending us to your loved ones! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

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Dealership was quick to help us. They all did an amazing job getting us in to the right car for a fair price. More

by STEVGOM87
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rojas Castaneda

Jun 13, 2024

Claremont Toyota responded

Hi STEVGOM87, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you efficiently and effectively. Providing our customers with a great car-buying experience is always our top priority. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2024

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Walking in and being connected to the best sales team was an absolute dream. It was an experience to know that Garrett listened to us and what we were looking for. In addition, it really helped that he gave More

by I_TEACHLIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Claremont Toyota responded

Hi I_TEACHLIT, thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Garrett and Jacob were able to provide such exceptional service during your car-buying journey. We appreciate your kind words and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

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Been buying cars for many years, family works in the car dealer business so I know how it works. 99% of what is told to us when buying a car is not true. Like, “we’re not making any money on this deal,” hea More

by CARL.SANDERSJR34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali

May 10, 2024

Claremont Toyota responded

Carl, We're happy that overall you had a quality car-buying experience. We appreciate the opportunity to earn your business and we look forward to providing you with the 5-star service you deserve at tomorrow's service visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2024

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Celine was great. Jacob wasnt very honest. I have some unresolved issues with him. Dealership over all was good. More

by MARILYNCUEVAS
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celine Mason

May 07, 2024

Claremont Toyota responded

Marilyn, While happy to see that overall you had a quality experience, we're disappointed that there are some unresolved concerns with a member of our team. We'd like to learn more about this and see what we can do to assist. Please contact us at your convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 23, 2024

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The worst place I ever went to for a first time car buyer I regret ever going there it was awful I find something I want and you guys give me something I didn't want shame on u I purchase a vehicle for lease More

by POMONALUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marco Sarofeem

Apr 24, 2024

Claremont Toyota responded

It's very disappointing to see you are dissatisfied with your vehicle and we'd like to learn much more about the issues you have experienced here. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 12, 2024

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Very through and attentive to my unique set of circumstances in regards to purchasing this car More

by TJACK.PCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Bates

Apr 16, 2024

Claremont Toyota responded

Thank you, TJack, for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with thorough and attentive service tailored to your specific needs. We appreciate your feedback and hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500