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Marco Sarofeem
Marco Sarofeem at Claremont Toyota
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Marco Sarofeem

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.5
42 Reviews

Dealership Experience

4 yrs

Industry Experience

6 yrs

Languages Spoken

Arabic Arabic

4.5

42 Reviews

Write a Review

42 Reviews of Marco Sarofeem

April 23, 2024

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Employee Rating

The worst place I ever went to for a first time car buyer I regret ever going there it was awful I find something I want and you guys give me something I didn't want shame on u I purchase a vehicle for lease More

by POMONALUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jacob Calderon

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Apr 24, 2024

Claremont Toyota responded

It's very disappointing to see you are dissatisfied with your vehicle and we'd like to learn much more about the issues you have experienced here. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 03, 2024

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Employee Rating

Everyone was very friendly and very helpful. Our only issue was the loud music that made it very difficult to listen to our sales person. We would think twice before going back, sorry to say! More

by RDRAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Christian Barreto , Ricky

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Feb 05, 2024

Claremont Toyota responded

Thank you for bringing this music concern to our attention. We will definitely be sure to take this into account, as it's vital that you understand everything the salesperson is saying. We appreciate you stopping by and hope to work together again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 21, 2023

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I was forced to by a new vehicle which I was not happy but what can I say. More

by GEORGEV10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 24, 2023

Claremont Toyota responded

George, We never want our guests to feel pressured into purchasing something they don't want. We'd like to learn more about your experience here. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2023

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Employee Rating

Simply said, it was an awesome experience. Especially Marco Sarofeem  did Great Job.  Keep it up.  I like Marco Sarofeem professional approch in car sales. More

by Joel Glindan
Sales Price Transparency
Recommend Dealer
Yes
Helpful
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Sep 25, 2023

Claremont Toyota responded

It's wonderful to hear you enjoyed your visit with Marco, Joel! We are so lucky to have him on our team. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 15, 2023

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Thank you for working with us to buy our new Toyota Tacoma 4x4 Sport for our son. More

by CHINI72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Sep 20, 2023

Claremont Toyota responded

It's our pleasure! Please congratulate your son on our behalf. We hope he's enjoying his Tacoma thus far and we hope to work with you and your family again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 09, 2022

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Employee Rating

I brought the vehicle back twice because the steering was pulling to the right. And it still pulls to the right and nobody calls me back. I spoke with the service manager Louis. More

by BLOODHOUNDIRONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Dec 12, 2022

Claremont Toyota responded

We're discouraged to see you're still having issues with your vehicle and have been unable to get a callback. Please contact us at your earliest convenience, as we'd like to help get this resolved promptly. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2022

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Employee Rating

Great experience at your dealer, very friendly staff that is willing to help out the customers and work a deal with them. More

by GONZALEZGYPSY16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hany Gaied, Joseph Zepeda , Daniel Vera

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Oct 11, 2022

Claremont Toyota responded

We are glad that you had an enjoyable experience! Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 22, 2022

Dealership Rating
Employee Rating

This dealership was very welcoming and thoughtful. Even the workers I was not speaking to welcomed us! Their an enjoyable dealer to work with making car buying a fun activity not a drag. More

by V_SOTOMAYOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 23, 2022

Claremont Toyota responded

It pleases us to see that you had a fantastic experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 17, 2022

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Employee Rating

’m so happy excellent team service I love this place thank you so much god bless you . More

by misho.susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Venedick Songco

Helpful
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Aug 18, 2022

Claremont Toyota responded

Thank you so much for this great review and we look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 16, 2022

Dealership Rating
Employee Rating

Great customer service, thank you to everyone who helped. We love our car and enjoy it very much. More

by YTTO8803
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Romero

Helpful
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Aug 17, 2022

Claremont Toyota responded

It's great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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