Corey Gibson

Corey was excellent he kept me informed on the progress and was always available to answer any questions I had. He was also very professional as the goal between between myself and the warranty company. C and was always available to answer any questions I had. He was also very professional as the goal between between myself and the warranty company. Corey also came highly recommended from a friend of mine who has worked done on his car at your facility More

by danielmartin Verified Customer Verified Customer

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Very nice and respectful Very polite did everything he said he would do and put my key in my car so I could pick it up after hours said he would do and put my key in my car so I could pick it up after hours More

by tinajaydon09 Verified Customer Verified Customer

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Had dealings with Corey Gibson in the service department. I would not recommend White's Ford service department to anyone I would not recommend White's Ford service department to anyone More

by LGWEBB Verified Customer Verified Customer

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Your service department needs work. They don't seem to be up to date on various functions especially when the car is older and needs updating. Such as the installed GPS system They don't seem to be up to date on various functions especially when the car is older and needs updating. Such as the installed GPS system More

by LGWEBB Verified Customer Verified Customer

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Reliable and competent. They know there stuff and are courteous. Got me in quickly and out quickly. They know there stuff and are courteous. Got me in quickly and out quickly. More

by terry83 Verified Customer Verified Customer

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Greats service, helped with the issues I was having. Jacob helped determine what our next steps are to fix an issue with my car. Jacob helped determine what our next steps are to fix an issue with my car. More

by plgcmcdermott Verified Customer Verified Customer

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My car was done in a very timely manner. Also, Ben did a great job with my vehicle. Also, Ben did a great job with my vehicle. More

by LASERFRANK1958@GMAIL.COM Verified Customer Verified Customer

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Very helpful with finding good tired @ a good deal. Love my new tire's and ride is much better. Love my new tire's and ride is much better. More

by herbiedan.ks Verified Customer Verified Customer

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Brought my car in for some maintenance items and have the HVAC diagnosed for air distribution issues. It was diagnosed as a faulty module. It was replaced four times and it's still repaired. Now they tell me HVAC diagnosed for air distribution issues. It was diagnosed as a faulty module. It was replaced four times and it's still repaired. Now they tell me it needs a heater box for additional $2800 on top of the first $900. Poor communication from the beginning. Also, I had the trans serviced and it was overfilled and burping out of the filler neck. Worst dealership I have had experienced. More

by garykosiba Verified Customer Verified Customer

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I have purchased 2 vehicles from White's Ford and have had them do nearly all my service and maintenance on my vehicles. I have had no problems until now. I had a really bad experience with my latest visi had them do nearly all my service and maintenance on my vehicles. I have had no problems until now. I had a really bad experience with my latest visit, to the point that I will no longer give White's Ford any more of my business, because of Corey Gibson. Keep in mind, all the other techs have been great, and I thought I had built up a good repore with them. But when a company makes a mistake and blames the customer, I'm out. All over a quart of transmission fluid. I took my Ford F150 Lariat PowerBoost (it's the hybrid version) in for service and I was at the 96k mile mark. I told them to go ahead and perform the 100k mile service. I also included a transmission flush. This was my mistake. After the service was complete, my truck began shifting horribly. It would clank when downshifting from 10 to 9, it would shudder when downshifting from 8 to 6, etc. It would make a loud clank when up shifting in the middle gears to the point that passengers would say, "What was that?!". I called the service desk, and Corey, who was not normally in that department answered. He was a salesman last time I was there. Corey told me they would look at it. I told him this all started after the transmission flush and asked if they changed the filter on those. Nope, I was told, they are a sealed system. I took it back in and they called when they completed a diagnostic. He concluded that the transmission needed a "re-learn" procedure. I mentioned that if that was the case, why didn't they do it at the beginning, after all, this all started after the service. I thought they should cover this, seeing it was working fine before I brought it in. He argued with me that the tech had time in the diagnostic and that I would be charged for the hour regardless of whether I had the "re-learn" procedure done. I told them to go ahead, since I would have to pay anyway. After the "re-learn" procedure, the transmission did not improve at all, in fact, it got worse. I decided to take it to Jim's Transmission for a second opinion. They determined that the transmission was low a whole quart of transmission fluid. They serviced the transmission for me and it has been shifting and running like a dream ever since. So, I won't go back to White's Ford, again, for anything. More

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