Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.8
304 Reviews
4.8

304 Reviews

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304 Reviews of Jacob Grimm

August 30, 2025

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Employee Rating

Took my truck there and basically paid them $160 to drive it for four days and found nothing no solution. More

by CORY.JAMESLYNN
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Recommend Dealer
No

August 29, 2025

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Service was great. Customer service was also good. My only complaint would be that a beater waiting area is needed. Just felt like I was sitting in a hallway which re More

by Michele1260
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Recommend Dealer
Yes

August 27, 2025

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They were very thorough and I was in and out in a short period of time More

by jc29
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Recommend Dealer
Yes

August 24, 2025

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Will not return. Extremely disappointed. This visit was not up to Ford quality or standards. It was more like the corner car lot that scams people. More

by DEATHISANART
Recommend Dealer
No

Other Employees Tagged: Jacob Grimm

August 23, 2025

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I like that you can show up at 7:30 in the morning and with out a appointment get a oil change More

by bmwzman
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Recommend Dealer
Yes

Other Employees Tagged: Doug Harsh

August 20, 2025

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First time customer. I walked in to schedule my appointment. I dropped off my vehicle at the scheduled date/time, they dropped me off at work and picked me up when my veh More

by estone556
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Recommend Dealer
Yes

August 16, 2025

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Fue muy bueno llevar la camioneta para que la arreglaran tenía 3 problemas y todo salio muy bien y económico mejor de lo que habíamos pensado! More

by Yaneli Dominguez
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Recommend Dealer
Yes

August 16, 2025

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Had to visit service center several times. Everyone was friendly and helpful. Drove me home twice. Very happy with service. More

by norm.lelless
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Recommend Dealer
Yes

Other Employees Tagged: Kurt

August 15, 2025

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Everything is great, done in a timely manner, professional and polite manner! Wouldn't go elsewhere. More

by cmille2099
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

August 14, 2025

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Employee Rating

Very easy to set up appointment. Great reminder system and staff was great. Highly recommend More

by Jim d
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Recommend Dealer
Yes
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