Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm | Page 5

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Jacob Grimm

January 14, 2026

Dealership Rating
Employee Rating

Nice to work with in scheduling Very good communication throughout the service of my vehicle Very helpful and considerate More

by keenerlandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty

January 13, 2026

Dealership Rating
Employee Rating

Number one Every time I call Kurt in service he looks after me there's nobody else I'd go to because of him I trust white Ford More

by blbwrowe
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

January 11, 2026

Dealership Rating
Employee Rating

Amazing and nice people, have been going there for years and I drive an hour and 15 minutes just to get an oil change there now. More

by jlmcendree2
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

January 11, 2026

Dealership Rating
Employee Rating

They are consummate professionals. They always take excellent care of me and my vehicles. We can always expect excellent service. More

by MRGULSBY
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

January 10, 2026

Dealership Rating
Employee Rating

The only complaint I have with whites ford is how slow they are on an oil change. Even when they have 2 people they are very slow. More

by stan_smallwood2007
Recommend Dealer
No

Other Employees Tagged: Jacob Grimm

January 08, 2026

Dealership Rating
Employee Rating

Jacob was very helpful. The service dept and body shop did great work repairing my car. Service exceptional! More

by PAMWAGNERMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Rear light repair Mark did an excellent job fixing my rear light problem. Wonderful work More

by WJSTURGEON1
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

January 07, 2026

Dealership Rating
Employee Rating

Always have a good experience. This last time we had to wait to get out vehicle looked at and the diagnosis changed once the work started. That ended up taking longer for our visit More

by Cathiemarie1985
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

January 02, 2026

Dealership Rating
Employee Rating

Everyone was very helpful. I was very specific in my oil change request and they accommodated me. More

by Dparsons254
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

December 28, 2025

Dealership Rating
Employee Rating

Had a no start condition while visiting family, and greatly appreciate the very quick fix and squeezing me in before we headed home. Diagnostic was completed quickly and the car was fixed before the en More

by twlt17
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

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